EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ As a Manager, Solution Delivery you will manage our solution delivery and data conversion teams. The ideal candidate will have 8+ years of experience leading client- facing teams in an organization that delivers B2B SaaS products. This person sits on the Implementation and Onboarding Team at EverPro and should be passionate about enabling our customers success & health, in addition to driving customer loyalty and advocacy through the adoption of our software and services. **What we are looking for:**

*   Seasoned client care leader with prior experience being accountable with named accounts in a professional service and/or technical support environment
*   Are technically competent including general understanding of IT and enterprise software, specifically SaaS, networking, hardware and Implementations
*   Experience implementing Salesforce solutions and managed packages
*   Have working knowledge of enterprise integrations and data migration methods
*   Comfortable interacting with all levels of management and roles within the client organization
*   Experience operator with prior experience scaling a customer facing organization
*   Ability to effectively prioritize, escalate and own customer issues as required
*   Excellent communication and presentation skills to effectively explain strategy, business recommendations or solutions to a customer’s problems
*   Ability to learn and assimilate technical information quickly

**What you will do:**

*   Lead and motivate a robust team of onboarding consultants, solution engineers and product care advocates
*   Be accountable to provide expert knowledge of our products & services to customers
*   Develop methods to deliver ongoing support to ensure customer success
*   Drive to continually improve our internal process for service delivery & product care
*   Own and provide detail review of service & support metrics
*   Establish scalable processes to identify, troubleshoot and resolve issues encountered by user, confirm and report bugs
*   Become a partner, acting as a liaison with our New Business Sales, Product Management and Engineering teams

**Desired background:**

*   Bachelor’s degree in Business, Information Systems, or related field (MBA or PMP is an asset)
*   5+. Years of Salesforce implementation experience with at least 2+ years in a leadership or management role
*   Proven success managing multiple concurrent projects and teams.
*   Salesforce admin certification
*   Data analytics & reporting
*   Experience in B2C, SAAS, or SMB market
*   Proven record designing, building, and optimizing features for SaaS products
*   Knowledge of home improvement industry or similar businesses

**Where:** The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. **Benefits and Perks**:

*   Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
*   Continued investment in your professional development
*   Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
*   401k with up to a 4% match and immediate vesting
*   Flexible and generous (FTO) time-off
*   Employee Stock Purchase Program

**Compensation:** The target base compensation for this position is $120,000 - $140,000 USD per year + bonus in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverPro – Manager, Solution Delivery (Remote, US)

**Job Summary And Responsibilities**

*   Responsible for delivering project assignments of medium to high complexity which includes application design, and configuration build. Interacts with the customer user community in a courteous and professional manner to secure business requirements; perform technical requirements translation and work with Product Engineers or Product Administrators to meet business objectives.
*   Develops test plans for new application functionality from an application/technical perspective. Collaborates with key stakeholders and may provide guidance on function testing.
*   May be pulled into Medium to high complexity issues or requests that need a technical expert for specific solution sets. And typically involved in problem management activities which includes performing diagnosis, troubleshooting and critical thinking to solve or fulfill needs of medium and high complexity; utilizing knowledge management and escalating issues when necessary.
*   Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicating across teams and all levels of management.
*   Participate in technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals.
*   Develops and maintains a knowledge management solution and may lead transition to operations functions following implementation delivery.
*   Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes.
*   May lead Product Release management functions which may include developing test plans, perform test plans, facilitating with end user for end user acceptance testing and may develop application validation scripts for ongoing operations team.
*   Develops overall project task list for team, estimates and resource plans for small to medium scale projects.
*   Day to day interactions with user community and works collaborate with multiple Stakeholders both IT and non-IT as it relates to problem management and project delivery.
*   Provides guidance and training and problem solving assistance to other team members and operational support teams.
*   May lead efforts on continuous process improvement activities to ultimately improve customer satisfaction experience.
*   May assist in the development of service level agreements (SLAs). Monitors deviations and escalates issues to more senior team members.
*   Remote eligible

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. **Job Requirements** Bachelors in Computer Science, Technology, Medical, Business discipline or equivalent experience 4-5 years’ experience working in IT as an Application Systems Analyst or Technical Analyst role 4 or more years’ experience application support, implementation or development experience with applications in a hospital or medical related industry ServiceNow experience is a plus Experience working with project life cycle or project management methodology **Where You'll Work** At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best—caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration. Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve. **Pay Range** $47.52 - $70.68 /hour

IT Product Manager

**Overview** Job Summary: Performs work as a contact center representative assisting internal and external customers in a collaborative, professional office environment . Answers inbound calls and makes outbound calls to an audience including the public, VEIC staff and affiliates, regulatory and utility partners, vendors, trade allies and contractors. Provides expert consultation on how best to reduce energy use and carbon emissions by applying knowledge and understanding of efficiency and conservation practices in the fields of electricity, heating and process fuels, transportation, and renewables. Directs residential and commercial customers to related federal, state, municipal, public, private, and non-profit programs, and services . Manages program information and customer inquiries in multiple states and jurisdictions . Communicates and presents information clearly, persuasively, and effectively in-person and through phone, email, text, chat, and videoconference . Completes short-term goals while remaining focused on long-term objectives . Works with multiple technical applications and databases . Learns, understands, and implements new procedures and messaging quickly . Solves challenging problems while working under deadlines. Adjusts to changing priorities easily without diminishing customer value . Contributes regularly to a mission-driven, creative, enjoyable, and stimulating work environment. Location: This is a remote position, and the ideal candidate will be located in **Colorado**. Compensation: At VEIC, we are committed to pay transparency. This position pays 25.00/hour. Based on market data, pay may vary depending on job-related knowledge, skills, education, experience, and location. Please discuss your intended work location with the recruiter for more information. The total compensation package for this position also includes a full range of medical benefits, 403(b) eligibility with match, Combined Time Off (CTO), Care and Concern leave, Parental leave, wellbeing benefit, a community service day, and eight paid holidays that are effective as of your first day of employment. Diversity and Inclusion: We are committed to building a work community that is inclusive and represents a vibrant diversity of background, experience, perspective, and thought. Climate change impacts all of us; however, we are impacted differently based on our identities and experiences. We all deserve a place at the table to make decisions about our collective future – we hope you’ll consider joining us as we work towards our vision for a healthy planet, thriving people, and energy justice. Candidates across all markers of identity (age, race, gender, ability, veteran status, communication style, etc.) are highly encouraged to apply. **Responsibilities** Essential Functions:

*   Performs duties as energy consultant to incoming callers via all incoming VEIC telephone lines and email queues.
*   Works independently and as a team player to maximize use of time managing general workflow, call volume and assigned tasks.
*   Provides electrical, heating and process fuel, transportation, and renewable guidance/ information to residential and business customers, verbally and/or in writing.
*   Qualifies and manages incoming commercial and residential customer inquiries, utilizes energy savings analysis tools, and makes recommendations on how to proceed with energy saving opportunities via the most appropriate technology or financing option .
*   Responsible for learning, applying and staying up to date on a large body of technical knowledge relating to energy efficiency, lighting systems, motors, HVAC, refrigeration, unregulated fuels, weatherization processes, new construction and renewable energy options.
*   Makes outbound customer calls related to mailings, email marketing, new business development and other customer follow-up on behalf of all VEIC Divisions and/or contracts as assigned.
*   Enters appropriate data into the company’s technical and customer databases, tracks and records nature of incoming calls and emails on a daily basis.
*   Ensures inquiries requiring follow-up are well-researched, documented and referred for response according to departmental standards.
*   Assists with Customer Communications process handling follow-up, resolution and reporting of complaints and feedback.
*   Provides customer education and initiates processes relative to meter loan services and is responsible for meter loan follow-up and consultation as required .
*   Works cooperatively with utility partners to enhance working relationships and provide best-in-class service to ratepayers.
*   Understands and effectively services customers calling for Residential and Commercial Energy Code assistance .
*   Works with commercial and residential customers to process rebate/incentive applications and prescriptive forms.
*   Offers thoughtful analysis and makes recommendations as a team member to improve processes relative to any and all customer service functions.
*   Participates in on-going training internally and externally as required
*   Other duties as assigned.

**Qualifications** Knowledge & Experience

*   Strong personal commitment to the mission, vision, goals and values of VEIC.
*   Associate’s degree in a relevant field, plus three years of customer support experience, or a similar combination of education and experience from which comparable knowledge and skills have been acquired .
*   Previous experience in a Contact Center with demonstrated achievement in phone sales delivering exceptional service in ways that are consistent with company mission.
*   Sound understanding of and ability to present and apply technical or industry-specific terminology in all matters pertaining to energy, energy efficiency, electricity, heating and process fuels, transportation and renewables.
*   Must have or obtain an accredited industry certification within one year of employment. Additional certifications are desired but not required .
*   High degree of interest and enjoyment interacting with people and supporting their information needs and requirements.
*   Ability to explain information effectively to a diverse customer base and interact in a positive and effective manner with internal staff.
*   Strong interpersonal skills, including active listening skills, verbal communication skills in person and over the phone, excellent writing skills, and ability to maintain a positive demeanor .
*   Demonstrated ability to be punctual, organized, detail-oriented, accurate , and able to handle multiple tasks and competing priorities concurrently and independently.
*   Experienced in data entry and retrieval of information from databases . Proficient in word processing, spreadsheets, and database software.
*   Proven problem-solving and decision-making skills, and ability to take personal initiative. Ability to use sound judgment when the unexpected arises and to resolve customer issues quickly and effectively.
*   Ability to process and relay new information quickly and accurately.
*   Demonstrated experience working in a collaborative team environment as a reliable, accountable, honest and focused contributor.
*   Fluency in Spanish is preferred.

Work Environment and Physical Requirements: This position primarily involves desk-based work with extensive collaboration and communication responsibilities. Physical requirements include:

*   Ability to remain stationary at a workstation for extended periods (typically 6-8 hours per day with regular breaks)
*   Regular use of computer, keyboard, mouse, and telephone/headset requiring fine motor skills and repetitive hand/wrist movements
*   Visual acuity to view digital screens, documents, and presentations for prolonged periods
*   Verbal communication abilities are sufficient for clear articulation during in-person and virtual meetings, presentations, and discussions
*   Auditory capabilities to participate effectively in conversations, conference calls, and virtual collaboration sessions
*   Cognitive focus for simultaneous management of multiple communication streams, projects, and stakeholder relationships
*   Occasional movement between meeting spaces, collaboration areas, and individual workstations
*   Minimal lifting requirements (typically under 15 pounds) for office supplies, equipment, or materials

VEIC provides ergonomic assessments and appropriate accommodation to support team members in this collaborative environment, if needed. Our commitment to wellness includes encouraging regular movement breaks and supporting flexible work arrangements that promote sustainable productivity aligned with our core values. Travel Requirements: This position does not require regular travel. Occasional in-person attendance at company events or meetings (typically 0–2 times per year) may be encouraged, but participation is often optional or available virtually.

Energy Advisor

Job Type Full-time **DescriptionConnect for Health has a great opportunity for a Director of Product Operations.** Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace. Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert help from a statewide network of certified Brokers and community-based Assisters. Our mission is to _**increase access, affordability, and choice for individuals and small employers**_ purchasing health insurance in Colorado. For more information: ConnectforHealthCO.com **Position Summary** Connect for Health Colorado seeks a strategic, collaborative, and systems-oriented **Director of Product Operations** to establish and lead a unified product operations function. This role will serve as the operational backbone of our product development organization—linking strategy to execution and ensuring teams have the processes, tools, and insights they need to deliver meaningful outcomes. Reporting to the Chief Product Officer, the Director will design and oversee our **Product Operating Model**, which includes planning cadences, cross-functional coordination, portfolio reporting, operational excellence, and people leadership. This leader will work across Product, Engineering, Agile, Project Management, UX, Product Support, and Executive teams to align priorities, capacity, and delivery. We are looking for a leader who thrives on building frameworks and systems that scale, while enabling product and engineering teams to focus on **discovery, delivery, and measurable impact**. **Position ResponsibilitiesEstablish & Evolve the Product Operating Model**

*   Design and maintain a clear, repeatable Product Operating Model linking strategic goals to roadmaps, delivery milestones, and measurable outcomes.
*   Lead planning cadences (OKRs, roadmap reviews) to ensure transparency and alignment across the organization.

**Streamline Product Planning & Execution**

*   Align capacity planning, portfolio management, and execution tracking to improve efficiency and focus.
*   Partner with cross-functional leaders to ensure the right stakeholders are engaged at the right time in the product lifecycle.

**Governance & Tooling Leadership**

*   Oversee governance, configuration, and adoption of core product tools (Jira, road mapping platform, Pendo, Power BI, and AI-based tools).
*   Recommend and implement tools that improve decision-making speed, delivery predictability, and access to actionable data.

**Product Metrics & Reporting**

*   Create and manage a central reporting hub for product metrics, enabling teams and executives to access timely insights into product health, delivery progress, and customer impact.
*   Define and standardize key product metrics for clarity and consistency.

**Feedback Loops & Continuous Improvement**

*   Establish structured intake and prioritization processes for product feedback.
*   Partner with teams to evaluate operational performance and identify areas for improvement.

**Team Leadership, Management & Growth**

*   Directly manage, coach, and mentor a team of product operations, project, agile and data professionals, setting clear expectations and fostering a culture of trust, respect, and accountability.
*   Build strong relationships with team members through regular communication, feedback, and professional development opportunities.
*   Provide operational support to product and engineering managers and directors, allowing them to focus on high-value activities.
*   Assess evolving organizational needs and grow the Product Operations team to meet future priorities.

**Requirements**

*   Colorado resident.
*   At least 8 to 10+ years of experience in Product Operations, Product Management, Program Management, or a similar cross-functional leadership role.
*   Proven ability to design and scale product operating models in complex, multi-team environments.
*   Demonstrated experience managing teams, setting expectations, and fostering high-trust, high-performance cultures.
*   Track record of implementing data-driven decision-making frameworks in product organizations.
*   Experience leading cross-functional planning, governance, and reporting at the portfolio or enterprise level.
*   Expertise in product development tools such as Jira, road mapping platforms, Pendo, Power BI, or similar.
*   Strong data literacy with the ability to define, track, and communicate product and operational metrics.
*   Excellent facilitation and communication skills, with the ability to bridge technical and non-technical perspectives.
*   Self-starter with a focus on continuous improvement and the ability to navigate ambiguity.

**Preferred Qualifications**

*   Experience building and managing teams in dynamic environments.
*   Background in healthcare, non-profit, or government-adjacent organizations.
*   Familiarity with Colorado’s health insurance landscape or healthcare exchanges.
*   Data analysis or business intelligence experience.

**Work Environment**

*   Currently working remotely.
*   The Connect for Health Colorado office is located in the North Tech Center area of Denver, near the intersection of I-25 and I-225.
*   Work schedule may include some non-traditional hours, weekends and evening events.
*   Core office hours are typically 8am-5pm with some flexibility.

**Total Compensation** Connect for Health Colorado offers a competitive benefits package. Employees are offered a robust benefits package and may elect from various offerings to tailor a package best suited to their individual needs. Connect for Health Colorado employees are eligible to participate in the organization’s 403(b) plan and are additionally provided with paid time off, short- and long-term disability, and life insurance. The salary range for this position is $135,960 - $171,083. **To Apply** Please apply on our Career page at https://connectforhealthco.com/about-us/employment/. Connect for Health Colorado is an equal opportunity employer (EOE). Connect for Health Colorado may, at its discretion, conduct a background check on any workforce member and/or require job candidates to successfully complete a background check as a condition of employment. **Application Deadline** This will be posted for a minimum of 30 days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Post Date: 09/03/2025. Salary Description $135,960 - $171,083

Director of Product Operations

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Sharecare. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. **Job Description** Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com . **Job Summary** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services. 

*   This is a remote position and can be located anywhere within the United States.

**Essential Job Functions**

*   Identify, evaluate and prioritize caller needs, questions and concerns. 
*   Formulate plans of resolution and respond appropriately and efficiently. 
*   Maintain and restore customer satisfaction and partner with other teams as needed. 
*   Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. 
*   Proactively educate caller on program benefits. 
*   Meet or exceed established call center metrics, attendance standards and quality levels. 
*   Use computer tools to accurately process and document information. 
*   Develop rapport with callers and appropriately adjust communication style.  
*   Provide accurate information about Sharecare programs and services. 
*   Escalate issues internally and follow up on escalated issues. 

**Qualifications**

*   High School Diploma 
*   Prior experience in a customer service related field preferred
*   Great communication skills 
*   Must be able to multi-task 
*   General working knowledge of Microsoft Word & Outlook 
*   Computer keyboard proficiency and internet navigation skills required 
*   Have the ability to work effectively with others in a team environment  
*   Ability to thrive in a fast-growing always changing environment 

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor. If you have questions about this posting, please contact support@lensa.com

Customer Service Representative - Remote

Reports to: Senior Director, Engagement and Partnerships Remote – United States (U.S. Mountain Time Zone preferred) **About Us** Textile Exchange is a global non-profit driving beneficial impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain. By 2030, its goal is to guide the industry in achieving a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity. For real change to happen, everyone needs a clear path to beneficial impact. That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community. At Textile Exchange, materials matter. To learn more, visit TextileExchange.org. Position Summary The Assistant or Senior Assistant plays a critical role in ensuring the effectiveness and efficiency of the Climate and Nature Impact leadership team. Serving as the right hand to the Chief Impact Officer and supporting other Directors in the department, you will act as a trusted partner who anticipates needs, streamlines operations, and enables leaders to focus on high-impact priorities. This role goes beyond traditional administrative support. You will manage complex schedules, coordinate global communications, oversee logistics, and ensure leaders are always prepared and informed. You will also serve as a key connector within the organization, building relationships across teams and acting as a liaison between leadership, staff, and external partners. Success in this role requires exceptional organizational skills, discretion, and the ability to balance multiple priorities across time zones. The ideal candidate is highly proactive, resourceful, and able to operate with a high degree of autonomy in a fast-paced, remote, global environment. **Primary Duties And Responsibilities**

*   Provide seamless, proactive support to the Chief Impact Officer.
*   Inbox management and correspondence: sorting incoming emails by filing, prioritizing, and responding where appropriate whilst ensuring strict confidentiality.
*   Schedule management: prioritizing and rescheduling as necessary.
*   Communicate in a timely and professional manner with internal and external stakeholders to manage, prioritize, and follow through on requests and inquiries.
*   Management of all travel arrangements: including transport, accommodation, itineraries, and visas when required.
*   Expense management: reconcile monthly corporate card charges and reimbursements as required.
*   Proactively ensure adequate meeting preparation, including relevant documents and briefings.
*   Record and disseminate notes and follow-up actions when required.
*   Utilize internal systems (Salesforce, ClickUp, etc.) and ensure they are being updated accordingly on behalf of the CIO and their department.
*   Maintain a working knowledge of priorities and follow up on key deadlines, deliverables, and action items until completed.
*   Support with presentation creation, formatting, proofreading, help with building reports and information in a digestible and presentable format.
*   Draft communications on behalf of the CIO for both internal and external use.
*   Know ‘who’ across the organization can provide you with critical information, and support as needed.
*   Maintain a working understanding of the external stakeholder community, applying sound judgment to prioritize requests and responses based on stakeholder importance and organizational priorities.
*   Build strong working relationships across all levels of the organization and with external stakeholders.
*   Collaborate with other Assistants and the Chief of Staff to coordinate meetings and events.
*   Partner with Communications and Events teams on media requests, conference planning, and industry engagements.
*   Provide reminders of upcoming activities and ensure leaders are fully prepared.
*   Contribute to special projects and research as needed.
*   Work autonomously in a complex, global organizational environment.
*   Perform other duties as assigned by the Chief Impact Officer.

Secondary Duties and Responsibilities

*   Provide administrative support to other Directors in the division as appropriate.

**Minimum Qualifications**

*   5+ years of experience as an Assistant, ideally supporting C-Suite or senior executives.
*   Experience working in a remote, global organization with scheduling across multiple time zones.
*   Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams) and ability to learn new tools quickly.
*   Proven ability to handle sensitive information with discretion and confidentiality.
*   Highly proactive, motivated, independent, and capable of managing competing priorities.
*   Calm under pressure, with strong organizational and problem-solving skills.
*   Proven ability to quickly orient to a landscape of internal and external stakeholder networks and projects.
*   Excellent written and verbal communication skills in English, with meticulous attention to detail.
*   Strong interpersonal skills and ability to build rapport at all levels.
*   Willingness to travel domestically and internationally as required.
*   Flexibility to work across time zones when necessary (without extended or excessive hours).

**Preferred Qualifications**

*   Experience with Salesforce, or similar systems is preferred.

Employment Package Schedule: 40 hours per week Required Travel: Less than 5% of time Salary Range: $60,000 to $95,000 USD - DOE

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