**Job Title:** Tour Specialist **Location:** Remote (must be able to work Pacific Time) **About the Company:** TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset. **Tour Specialist Overview:** We are looking for a full-time (40 hours per week) Tour Specialist who can support our growing Touring department. As a Tour Specialist, you will have a diverse and varied role. You’ll collaborate with our global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to your day-to-day responsibilities. **Responsibilities & Duties:**

*   Manage touring client travel requirements, while anticipating and understanding individual client preferences and needs. Analyze all inquiries and requests received from clients and decide on the best options to offer. Formulate logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
*   Fully service all inquiries, requests, bookings, and ticketing with the highest standards and quality documentation. Ensure all air, rail, hotel, and/or other ancillary reservations meet company and client expectations.
*   Report, investigate, and resolve errors and client complaints, adhering to the highest standards of customer service.
*   Ensure the company does not incur any financial losses through individual and avoidable errors.
*   Negotiate the best rates and deals from vendors to reduce client expenditure. Assess all potential revenue and income streams for maximum company profitability.
*   Process administrative tasks, including but not limited to accounting queries from both the client and Finance department through to final reconciliation.
*   Complete all TAG desktop files and respond to all communications proactively, promptly, efficiently, and accurately.
*   Ensure all PNR entries in GDS are correct and fully completed.
*   Action all required tasks related to clients and/or suppliers in a timely and effective manner to ensure correct information is readily available for continuity of service for all team members.
*   Log all client and supplier favors accordingly.
*   Create and update movement and flight sheets and ensure all Touring procedures are followed consistently.
*   Ensure proactivity and organization of Outlook inbox, TAG desktop tasks and GDS queries.
*   Good understanding and knowledge of all aspects of Touring.
*   Adhere to PCI regulations in accordance with Company policy.
*   Assists in training of new team members at Coordinator and Specialist level.
*   Build excellent working relationships with key vendors relevant to TAG’s client base and support the PSP program.
*   Maintain good client and supplier relationships and retain accounts and agreements, ensuring the highest standards and levels of service are delivered at all times with a personalized and individual approach to each client.
*   Share business opportunities and leads with the Sales team.
*   Suggest improved practices to ensure departmental operations run successfully and profitably, and bring ideas for improvement to the line manager’s attention.
*   Complete any other general and accounting administrative tasks as required.
*   Maximize all possible income streams, including commission and override opportunities with all suppliers.
*   Timely communication of any issues or concerns to the team and team supervisor.
*   Attend on- and off-site supplier functions as required to keep up-to-date product knowledge.
*   Perform other duties as assigned.

**Qualifications:**

*   BA/BS degree (Preferred)
*   In lieu of education, an equivalent combination of education and directly related experience.
*   Minimum of 2 years of experience within a travel agency (Required)
*   Strong knowledge and understanding of airfares, contracted fares, ticketing, and reissues (Required)
*   GDS experience (Galileo preferred) (Required)
*   Versed in booking flights, hotels, and have a good understanding of published airfares (Required)
*   Experience handling VIP, entertainment clients, and/or group travel (Preferred)

**Experience TAG Perks:**

*   Competitive salary
*   Wellness/EAP program
*   Employee discounts

We are committed to offering an equal opportunity for all employees and applicants. Please make sure you are eligible to work in the USA!

Entertainment Travel Consultant

**Company Description** Reece Worldwide Travel is a boutique travel agency that designs customized vacations to Mexico, the Caribbean, Europe, Asia, and other global destinations. The agency focuses on personalized service, helping travelers select itineraries that match their interests, budget, and travel style. With expertise in a wide range of international locations, Reece Worldwide Travel offers curated recommendations and exclusive travel options. Team members work in a collaborative environment that values professionalism, attention to detail, and exceptional client care.

**Role Description** The position is ideally full-time, and is a remote position. This role involves consulting with clients to understand their travel preferences, advising on destinations and accommodations, and creating tailored itineraries. Daily tasks include handling reservations for flights, hotels, cruises, and tours; coordinating car rentals and ground transfers; and managing complete travel arrangements from inquiry to post-trip follow-up. The agent will communicate with suppliers, secure competitive pricing, process payments, and ensure all travel documentation is accurate. The role also includes maintaining client records, responding promptly to inquiries, and actively promoting agency offerings to grow the customer base and drive sales.

**Qualifications**

*   Candidates should possess strong skills in Reservations and Travel Arrangements, including booking flights, hotels, cruises, and packaged vacations.
*   Excellent Customer Service skills, with the ability to communicate clearly, handle inquiries, and resolve issues in a professional manner in highly desired.
*   Strong sales skills, including prospecting, upselling, and closing bookings to meet revenue goals is preferred.
*   Additional beneficial qualifications include familiarity with online booking tools, attention to detail, strong organizational skills, and proficiency with standard office software.
*   Prior experience in a travel agency or hospitality environment is preferred, along with a high school diploma or equivalent; further travel industry training or certifications are a plus.

Independent Travel Agent

**Job Description** Assurant Renters Solutions is seeking a **Licensed Insurance Specialist** with a passion for delivering exceptional service in a fast-paced, high-volume environment. This is not your typical call center role—our Insurance Specialists are empowered problem-solvers who thrive on helping customers navigate their insurance needs with confidence and care. If you’re a seasoned insurance professional who enjoys making a difference, excels at multitasking, and can quickly adapt to new systems and tools, we want to hear from you.

*   Projected start date: October 2026

**Key Responsibilities** Handle high volume inbound calls daily from policyholders and clients, providing expert guidance and support.

*   Deliver exceptional customer service by resolving inquiries related to policies, billing, endorsements, and claims with professionalism and empathy.
*   Process and issue insurance documents including policies, certificates, endorsements, and cancellations.
*   Investigate and resolve premium discrepancies, system issues, and processing errors with accuracy and efficiency.
*   Navigate multiple systems and software platforms simultaneously while maintaining a high level of service.
*   Collaborate with internal departments and external clients to ensure seamless service delivery.

**This is a full-time position. Hours of operation are Monday through Friday from 8:00 a.m. to 8:00 p.m.Basic QualificationsProperty and Casualty Insurance Producer/General or Personal Lines License (required).**

*   Minimum of 2 years of experience in a customer service or call center role within the insurance industry.

*   Proven ability to manage high call volumes while maintaining quality and professionalism.

*   Strong multitasking skills and the ability to work independently with minimal supervision.

*   High proficiency in Microsoft Office tools (Outlook, Word, Excel, Teams) and the ability to learn and navigate new systems quickly.

*   Excellent verbal and written communication skills.

**Why Join Us?**

*   Be part of a mission-driven organization that values integrity, innovation, and inclusion.
*   Enjoy a collaborative and supportive team environment with opportunities for growth.
*   Competitive compensation and comprehensive benefits package.
*   Ongoing training and development to keep your skills sharp and your career moving forward

If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted. Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. **Helping People Thrive in a Connected World** Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. **What’s the culture like at Assurant?** Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. **Company Overview** Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. **AI and Biometric Usage** Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. **Equal Opportunity Statement** Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. **Job Scam Alert** Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Remote Licensed Insurance Specialist

**Compensation Range:** Hourly: $20.00 - $21.63 If you love helping others, thrive in a collaborative, fast-paced environment, and find joy in making a real impact, this is the role for you! Our Academic and Finance Advisor role is a full-time work-from-home opportunity. Apply today! As an Academic and Finance Advisor at National University, you’ll be a trusted partner and go-to resource for students throughout their academic journey, providing academic and financial assistance. You’ll spend your day connecting with students through calls, emails, texts, and chats, answering questions, celebrating wins, and helping them overcome challenges that may impact their progress toward graduation. AFAs are problem solvers, motivators, and trusted partners who make sure every student feels supported on their journey to graduation. **Essential Functions:**

*   Manage student load and complete daily tasks as directed by leadership through the Roadrunner System, Student Portfolio Report, or other tools.
*   Proactively identify and support at-risk students, providing early resolutions and connecting them to resources for success.
*   Monitor student degree plans, course schedules, and academic progress to ensure compliance with University policies and Satisfactory Academic Progress (SAP) standards.
*   Advise students on financial aid requirements, university policies, and changes to their course of study.
*   Track student balances, recommend lockouts or dismissals when necessary, and assist with collection efforts to maintain reasonable receivables.
*   Maintain professionalism while supporting escalated students and delivering University communications.
*   Participate in team meetings, trainings, and departmental or special projects, contributing to a positive and collaborative work environment.
*   Maintain regular and reliable attendance, and perform other duties as assigned.

**Requirements:Education & Experience:**

*   Bachelor's degree preferred.
*   Minimum of one (1) year of experience in advising, customer service or related is required.
*   Experience in student services or training and development in a collegial setting preferred.
*   Experience working in a fast-paced customer or student-centric position preferred.
*   Experience in higher education and technology-driven enterprise preferred.
*   All skills, abilities, and education will be considered for minimum qualifications.

**Competencies/Technical/Functional Skills:**

*   Knowledge of academic and business practices in an online university environment.
*   Knowledge of University policies, procedures, and updates.
*   Strong customer service focus with the ability to manage conflict, de-escalate concerns, and communicate professionally across all channels with students.
*   Solution-oriented approach when supporting students, colleagues, faculty, and staff while following University and federal guidelines.
*   Understanding of financial aid programs, the FDCP Act, and standard payment practices.
*   Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced setting.
*   Maintains confidentiality and integrity in all interactions and documentation.
*   Skilled in written communication, report preparation, and the use of technology for online engagement.
*   Collaborative team player who contributes to a positive and productive work environment.
*   Knowledge of and alignment with the University’s mission, vision, and goals.
*   Proficient in Microsoft Office.
*   Must be eligible to receive access to the National Student Loan Data System (NSLDS

**What We Offer** In addition to competitive compensation and a comprehensive benefits package including medical, dental, vision, 403b with match, paid holidays, and PTO. National University supports the professional growth of our team members through free education benefits and other growth opportunities. **Location:** Remote, USA Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

Academic and Finance Advisor I (Oct Start)

**We are hiring a Member Appeals & Grievance Analyst at BCBST!** In this role, you will review and process appeals and grievances submitted by members and providers, ensuring timely and accurate resolution in compliance with CMS and Medicare guidelines. You will evaluate cases, determine appropriate next steps, and manage multiple priorities while meeting required turnaround times. You’ll play a critical role in maintaining regulatory compliance, improving member experience, and supporting high-quality outcomes through detailed case analysis and effective use of digital tools to drive efficiency. To be successful in this role, in addition to the core job requirements, you'll bring strong analytical skills, attention to detail, and a customer-focused approach. You will be a strong candidate if you have knowledge of Medicare and CMS regulations, as well as experience with the appeals and grievance process. A clinical background or prior experience in a healthcare setting (preferred) will further strengthen your candidacy. Additionally, you should demonstrate strong data entry accuracy and case management skills, along with experience using or enthusiasm for leveraging AI tools (e.g., Copilot) to improve workflow efficiency. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members. **Note**

*   This is a fully remote role with a 40-hour work week, with flexibility required based on business needs, including required weekend coverage every weekend. An agreement to remain in the weekend role for a minimum of 2 years after completion of all training is required.
*   Sponsorship is not available for this role

**Job Responsibilities**

*   Documenting and investigating the substance of the appeal, grievance, or complaint and the action taken, including any aspects of clinical care or reimbursement issues involved.
*   Notifying involved parties of the outcome of a review (i.e. approval and/or denial of an appeal, grievance or complaint), including CMS and the member or appellant of the resolution of all CMS complaints in the appropriate timeframes as set forth by the applicable regulatory rules and regulations.
*   Providing excellent customer services to members, provider and CMS.
*   Maintaining knowledge of and adhering to CMS regulations and guidelines affecting the appeal/grievance/complaint process.

**Job Qualifications** _Education_

*   Associates degree or equivalent work experience required

**Experience**

*   2 years - Customer service and/or claims experience

_Skills\\Certifications_

*   Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
*   Proficient oral and written communication skills
*   Proficient interpersonal and organizational skills
*   Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment
*   Capacity to solve problems and manage multiple assignments with critical deadlines; including analyzing claims, medical records & documents pertinent to the case review
*   Knowledge of CMS regulations and guidelines related to appeals, grievances and complaints

**Number of Openings Available** 1 **Worker Type:** Employee **Company:** BCBST BlueCross BlueShield of Tennessee, Inc. **Applying for this job indicates your acknowledgement and understanding of the following statements:** BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices **BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.**

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