For our client, we are seeking a eDiscovery Senior Project Manager to join the team of a leader in the Finance &amp; Insurance space. This role will oversee complex client engagements within eDiscovery, with a strong emphasis on project execution, stakeholder communication, and service delivery. The position partners closely with clients, internal teams, and external providers to ensure matters are managed efficiently and aligned to client objectives. You will also help translate technical workflows into clear guidance for non-technical stakeholders while keeping projects organized and on track. Location: Remote Compensation: $115,000 &#x2013; $130,000 annually Responsibilities <ul><li> Understand and interpret client requirements in eDiscovery processes.</li><li> Consult with clients on utilizing the company&apos;s services, focusing on Relativity.</li><li> Coordinate internal processes to meet client objectives.</li><li> Represent the company in client interactions and with third-party providers.</li><li> Supervise and support the Client Services team to address client needs.</li><li> Provide project updates and performance reports to optimize resource allocation.</li><li> Maintain comprehensive client and project documentation. </li></ul>Qualifications <ul><li> Proficiency with eDiscovery platforms, especially Relativity.</li><li> Strong verbal and written communication skills.</li><li> Exceptional problem-solving and adaptability to client needs.</li><li> Highly organized with multitasking capabilities.</li><li> Willingness to work extended hours as needed.</li><li> Ability to explain complex technical solutions to non-technical stakeholders.</li><li> Outstanding customer service and interpersonal skills.</li><li> Demonstrated teamwork and collaboration abilities. </li></ul>Benefits <ul><li> Remote work flexibility.</li><li> Opportunity for professional development and certifications.</li><li> Collaborative team environment.</li><li> Access to a suite of eDiscovery services and tools.</li><li> Potential for annual bonuses. </li></ul>Our client is an equal opportunity employer. We encourage you to apply even if you don&#x2019;t meet every qualification&#x2014;your background could be exactly what this team needs.

eDiscovery Senior Project Manager

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our &quot;Better Together&quot; ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description PAR Technology is seeking a highly organized and customer-focused Engagement Manager (EM) to lead the successful delivery of PAR Restaurant portfolio project implementations and ongoing app enhancements for our customer brands. This role is responsible for managing project execution, coordinating cross-functional teams, and ensuring customers achieve value from Punchh solutions while maintaining timelines, scope, and quality standards. The EM serves as the primary delivery lead during implementations and key initiatives, partnering closely with Customer Success, Product, Engineering, and partner teams to drive predictable, high-quality outcomes. Position Location: Remote - New York, Texas, Pennsylvania, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois Reports To Manager, Engagement Requirements What We&#x2019;re Looking For: <ul><li>3&#x2013;5 years of experience in project management, implementation, or customer delivery roles in a SaaS environment is required. </li><li>Experience managing multiple concurrent projects with defined scope and timelines.</li><li>Exposure to restaurant, retail, loyalty, or marketing technology platforms is highly preferred.</li><li>Strong organizational and time-management skills with attention to detail.</li><li>Clear written and verbal communication skills for customer-facing interactions.</li><li>Ability to manage dependencies across multiple teams.</li><li>Proactive problem-solver with a structured approach to execution; comfortable operating in a fast-paced, evolving environment.</li><li>Bachelor&#x2019;s degree in Business, Information Systems, Marketing, or a related field, or equivalent practical experience. </li></ul>Additional Skills <ul><li>Familiarity with POS ecosystems, payments, guest loyalty, APIs, and third-party integrations is a major plus.</li><li>Experience with project management and collaboration tools (e.g., Salesforce, Jira, Smartsheet, Monday).</li><li>Understanding of implementation lifecycles, testing phases, and launch processes.</li><li>Project management training or certification (PMP, CAPM, Scrum, or similar) is a plus but not required. </li></ul>Unleash your potential: What you will be doing and owning: Project Delivery &amp; Execution <ul><li>Own end-to-end delivery of Restaurant implementations and scoped enhancements for assigned customers.</li><li>Develop and manage project plans, timelines, and milestones to ensure on-time delivery.</li><li>Track and manage scope, risks, dependencies, and action items throughout the project lifecycle.</li><li>Coordinate internal and external resources to support integrations (POS, Online Ordering, CDP, CRM, etc.).</li><li>Ensure deliverables meet PAR quality standards and client requirements. </li></ul>Customer Engagement <ul><li>Serve as the primary day-to-day contact and project owner for delivery-related activities.</li><li>Establish clear expectations on timelines, responsibilities, and dependencies.</li><li>Provide regular and proactive status updates, risks, and mitigation plans to stakeholders.</li><li>Support customers through requirements, strategy, testing, launch preparation, and go-live activities. </li></ul>Cross-functional Coordination <ul><li>Partner with Technical Account Managers, Product, Engineering, Strategists, Execution Services and Customer Success to align on requirements and delivery plans.</li><li>Facilitate internal project reviews, standups, and readiness checkpoints.</li><li>Ensure smooth handoff from Sales to delivery and from implementation to Customer Success. </li></ul>Risk &amp; Issue Management <ul><li>Identify delivery risks early and drive mitigation plans.</li><li>Manage change requests and scope adjustments in alignment with internal processes.</li><li>Escalate issues appropriately to Senior/Enterprise EM leadership when needed. </li></ul>Adoption &amp; Launch Support <ul><li>Drive readiness for UAT, production launch, and post-launch validation.</li><li>Ensure key product capabilities (loyalty, ordering, payments, offers, messaging, integrations) are configured and tested successfully.</li><li>Support early adoption activities in partnership with Customer Success. </li></ul>Process &amp; Continuous Improvement <ul><li>Follow established delivery methodologies, templates, and tools.</li><li>Contribute feedback to improve implementation processes, documentation, and tooling.</li><li>Maintain accurate project data in systems of record (e.g., Salesforce, Jira, Smartsheet). </li></ul>AI Integration <ul><li>Leverage AI tools to streamline project planning, status reporting, and risk tracking across PAR implementations. </li></ul>Interview Process <ul><li>Interview #1: Video Screen with Talent Acquisition Team</li><li>Interview #2: Video interview with the Hiring Manager (via MS Teams)</li><li>Interview #3: Video interview with Leadership (via MS Teams) </li></ul>PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you&#x2019;d like more information about your EEO rights as an applicant, please visit the US Department of Labor&apos;s website. Compensation Range: $80K - $90K

Engagement Manager

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It&#x2019;s been in the DNA of our people since we started supporting utilities&#x2019; customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our greatest assets, so we pride ourselves on being &#x2018;Employee First&#x2019;. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it&#x2019;s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees&apos; well-being&#x2014;both physical and mental&#x2014;is a top priority at VertexOne. That&apos;s why we foster a 100% remote and flexible environment and encourage work-life balance. VertexOne is proudly Certified as a Great Place to Work&#xAE;. Great Place to Work&#xAE; is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture. Overview of Role/Job Purpose: An Implementation Specialist II is responsible for managing and executing the implementation of software systems and solutions, ensuring they meet client requirements and are delivered on time. Here are some key responsibilities and requirements for this role: Essential Job Duties <ul><li>Project Management: Oversee the implementation process, ensuring projects are completed on time and within budget.</li><li>Client Interaction: Serve as the primary point of contact for clients, understanding their needs and providing solutions.</li><li>System Integration: Coordinate the integration of new systems with existing infrastructure.</li><li>Testing and Troubleshooting: Conduct thorough testing and troubleshooting to ensure system functionality.</li><li>Documentation: Create and maintain detailed documentation of implementation processes and client interactions.</li><li>Training and Support: Provide training and ongoing support to clients and internal teams.</li><li>Continuous Improvement: Identify areas for process improvement and implement best practices. </li></ul>Required Skills/Qualifications <ul><li>Experience: Extensive experience in implementation, project management, or a related field, typically 5+ years.</li><li>Technical Skills: Proficiency in relevant software and technologies, with strong problem-solving abilities.</li><li>Education: A degree in Computer Science, Information Technology, Business, or a related field.</li><li>Communication: Excellent verbal and written communication skills to effectively interact with clients and team members.</li><li>Leadership: Strong leadership and organizational skills to manage multiple projects and teams </li></ul>What VertexOne Has To Offer <ul><li>Comprehensive medical, dental, vision, disability, life insurance </li><li>Health Savings Account (HSA), Flexible Spending Account (FSAs) </li><li>401K match </li><li>Flexible PTO </li><li>Employee recognition platform with monetary rewards </li><li>100% Remote work environment </li><li>Initial work from home stipend </li><li>Leadership/Coaching training programs </li><li>Free access to Bizlibrary for unlimited professional development </li><li>Employee Assistance Program (EAP) with counseling sessions available 24/7 </li><li>Health and wellbeing programs </li><li>Paid parental leave </li><li>Employee bonus referral program </li><li>Employee Discount Program </li></ul>About VertexOne VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net. Equal Opportunity Employer VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.

Implementation Specialist II

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Project Manager (West Coast) based in the United States. As a Senior Project Manager, you will lead complex digital projects and campaign workstreams, bringing together strategy, creative, technology, production, and media teams to deliver exceptional results. You will serve as a central point of contact for clients and internal stakeholders, ensuring that projects remain aligned with business objectives, timelines, budgets, and quality expectations. From initial discovery and planning through implementation and launch, you will oversee delivery while anticipating risks and identifying solutions before challenges arise. You will build trusted client relationships, coordinate multidisciplinary teams, and help turn ambitious ideas into impactful digital experiences. This remote opportunity is best suited to an experienced agency professional who thrives in a fast-paced, collaborative environment and can independently manage multiple projects from start to finish. Accountabilities You will oversee end-to-end project delivery across multiple digital initiatives, balancing client expectations, team capacity, financial performance, and delivery quality. Working closely with creative, strategy, and technology specialists, you will maintain clear communication, establish effective processes, and ensure projects progress smoothly from planning to launch. <ul><li>Plan, prioritize, and manage deliverables and resources across multiple concurrent projects and workstreams. </li><li>Coordinate creative, strategy, technology, production, digital, and media teams to deliver high-quality digital products and campaigns. </li><li>Act as the primary project contact for clients, building strong relationships and maintaining alignment on objectives, expectations, and deliverables. </li><li>Develop and communicate project plans, timelines, milestones, launch dates, and status updates to internal teams and external stakeholders. </li><li>Monitor project budgets, burn reports, scopes of work (SOWs), resource allocation, and financial performance. </li><li>Track project risks, dependencies, scope changes, and potential delays, proactively developing solutions and escalating issues when necessary. </li><li>Ensure teams meet project objectives on time and within budget while maintaining the quality and integrity of the final deliverables. </li><li>Manage team assignments, task prioritization, and capacity planning in collaboration with resource management partners. </li><li>Identify client needs and opportunities that may not yet be clearly defined, connecting project recommendations to broader business goals and future requirements. </li><li>Gather and act on client feedback, provide strategic recommendations, and maintain transparent project documentation. </li><li>Apply agile project management methodologies and established delivery processes to improve collaboration and execution. </li><li>Use project management tools such as Asana, Jira, and Coda to organize workflows, track progress, and maintain visibility across workstreams. </li><li>Mentor team members, support their development, and contribute to continuous improvements in project delivery practices. </li></ul>Requirements You will bring substantial experience managing interactive and creative projects in an agency environment, with the ability to navigate the full project lifecycle from discovery and design through technical development and implementation. You should combine strong organizational and financial management skills with confident client communication, team leadership, and a proactive approach to problem-solving. <ul><li>Demonstrated experience managing multiple interactive projects from discovery and design through development, implementation, and launch. </li><li>Previous experience working at an agency, ideally managing creative and digital projects. </li><li>Proven ability to lead projects autonomously from start to finish while coordinating multiple teams and workstreams. </li><li>Experience managing project budgets, burn reports, resource allocation, and writing scopes of work. </li><li>Strong understanding of agile methodologies and project management processes. </li><li>Experience managing teams, assigning tasks, prioritizing workloads, and coordinating staffing requirements. </li><li>Ability to assess team capabilities and collaborate with resource management to ensure projects are appropriately staffed and remain within budget. </li><li>Strong risk management skills, including identifying scope creep, anticipating delivery challenges, and implementing solutions proactively. </li><li>Excellent client relationship management skills, including setting expectations, communicating progress, and responding constructively to feedback. </li><li>Ability to connect project decisions and recommendations to client objectives, strategic priorities, and future needs. </li><li>Strong written and verbal communication skills, with the ability to document project status and escalate issues through appropriate channels. </li><li>Experience with project management platforms such as Asana, Jira, and Coda. </li><li>Familiarity with Figma is an advantage. </li><li>Strong leadership, mentorship, problem-solving, and organizational skills, with a commitment to delivering high-quality work. </li></ul>Benefits <ul><li>Annual salary range: $95,000&#x2013;$125,000 USD. </li><li>Remote work: Work remotely from within the United States, with a preference for candidates on the West Coast. </li><li>Inclusive work environment: A commitment to diversity, accessibility, and creating an environment where employees can contribute authentically. </li><li>Professional collaboration: Opportunities to work across multidisciplinary teams on creative, strategic, and technology-driven projects. </li></ul>How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role&apos;s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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