At <a href="https://jobicy.com/company/qualtrics" target="_blank" rel="noopener">Qualtrics</a>, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Healthcare Provider Account Management Front Line Leader - Corporate Sales (East Market)
Why We Have This Role
At Press Ganey | Qualtrics, we help healthcare organizations listen, understand, and act on the experiences of patients, caregivers, and employees. As our Account Management Sales Leader, you will lead a high-performing team of 6–8 Account Executives responsible for retaining, growing, and expanding strategic healthcare provider relationships. You sit directly at the intersection of customer success, strategic account growth, and sales execution—guiding your team to maximize Annual Recurring Revenue (ARR) and Net Revenue Retention (NRR) across prominent health systems and academic medical centers. You will partner with C-suite executives and internal leaders across Customer Success, Product, and Advisory to ensure our clients unlock maximum value from our SaaS, AI, and analytics solutions.
How You’ll Find Success
<ul>
<li>Coaches and Develops Talent: Takes pride in mentoring sellers, elevating consultative selling strategies, and building a high-accountability team culture.</li>
<li>Drives Strategic Account Growth: Obsessed with client health, multi-year contract strategy, and expanding lifetime value across enterprise healthcare accounts.</li>
<li>Executive Presence &amp; Influence: Comfortably navigates C-suite conversations across health systems, building trust and aligning technology solutions to executive priorities.</li>
<li>Operational &amp; Pipeline Discipline: Uses data-driven forecasting, territory planning, and structured sales methodologies to ensure predictable revenue performance.</li>
<li>Cross-Functional Collaboration: Bridges commercial strategies with Customer Success, Marketing, and Product teams to align client outcomes with organizational growth.</li>
<li>Healthcare Industry Expertise: Deeply understands the operational nuances, regulatory pressures, and strategic priorities of IDNs, AMCs, and regional hospital networks.</li>
</ul>
How You’ll Grow
<ul>
<li>Expand your executive influence by sponsoring seven-figure enterprise partnerships with leading national healthcare organizations.</li>
<li>Pioneer commercial growth strategies around cutting-edge healthcare AI, data analytics, and experience management technology.</li>
<li>Hone your executive leadership capabilities within a market-leading platform driving systemic transformation across the healthcare ecosystem.</li>
<li>Gain high-visibility leadership experience managing a high-impact, revenue-generating business unit.</li>
</ul>
Things You’ll Do
<ul>
<li>Maximize Net Revenue Retention (NRR): Coach and guide a team of 6–8 Account Executives to consistently achieve retention, expansion, and multi-year contract renewal targets.</li>
<li>Elevate Enterprise Account Strategy: Serve as executive sponsor on strategic accounts, partnering with healthcare C-suites to run Executive Business Reviews (EBRs) and drive long-term strategic value.</li>
<li>Build &amp; Develop High-Performing Teams: Recruit, retain, and develop top-tier sales talent through targeted coaching on value articulation, deal structuring, and complex negotiation.</li>
<li>Accelerate Solution Adoption: Drive multi-product adoption across SaaS, data, analytics, AI, and advisory services across health systems and provider networks.</li>
<li>Optimize Revenue Operations: Maintain rigorous pipeline management, accurate forecasting, and strategic territory coverage to ensure consistent quota achievement.</li>
</ul>
What We’re Looking For On Your Resume
<ul>
<li>Proven track record of leading SaaS subscription sales, account management, or commercial growth teams responsible for renewals, retention, and expansion.</li>
<li>Demonstrated experience managing complex, enterprise-level healthcare provider accounts (e.g., IDNs, Academic Medical Centers, Health Systems).</li>
<li>Deep operational familiarity with key SaaS growth metrics, including ARR, NRR, GRR, churn management, and customer lifetime value (CLV).</li>
<li>Success negotiating complex, multi-year, seven-figure enterprise agreements in competitive environments.</li>
<li>Background developing high-performing, consultative sales teams that consistently exceed revenue targets.</li>
<li>Bachelor’s degree required; MBA or advanced degree is a plus.</li>
</ul>
What You Should Know About This Team
<ul>
<li>Impact-Driven Purpose: We sit at the core of healthcare transformation, helping major health systems improve patient outcomes and caregiver experiences.</li>
<li>Collaborative Winning Culture: We operate as one team—aligning sales, customer success, product, and advisory to deliver real client value.</li>
<li>Commitment to Talent Development: We prioritize internal leadership growth, continuous learning, and career pathing for our team members.</li>
<li>Innovation at Scale: You will represent market-leading experience management platforms powered by industry-leading AI and analytics.</li>
</ul>
Our Team’s Favorite Perks and Benefits
<ul>
<li>Comprehensive medical, dental, and vision coverage tailored for you and your family.</li>
<li>Generous paid time off, company holidays, and dedicated wellness days to recharge.</li>
<li>401(k) retirement plan with competitive company matching.</li>
<li>Annual learning &amp; development stipends for continuous executive education, coaching, and certifications.</li>
<li>Hybrid/flexible work options with dedicated home-office setup stipends.</li>
</ul>
Ideal Location: North Carolina, Washington, DC, Virginia, West Virginia, Maryland, Pennsylvania, New Jersey, New York, Massachusetts, Rhode Island, Vermont, New Hampshire, Maine
The Qualtrics Hybrid Work Model for Raleigh, NC or Northern Virginia (Reston) area based candidates: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:<a href="https://www.dol.gov/agencies/whd/posters/fmla" rel="nofollow ugc noopener" target="_blank">Family &amp; Medical Leave Act</a>, <a href="https://www.eeoc.gov/poster" rel="nofollow ugc noopener" target="_blank">Equal Opportunity Employment</a>, <a href="https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act" rel="nofollow ugc noopener" target="_blank">Employee Polygraph Protection Act</a>
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit <a href="https://www.qualtrics.com/careers/us/en/us-benefits" rel="nofollow ugc noopener" target="_blank">Qualtrics US Benefits</a>.
Remote Base Annual Pay Transparency Range
$140,000—$175,000 USD

Healthcare Provider Account Management Front Line Leader - Corporate Sales (East Market)

About the OpportunityThe Executive Assistant, Remote serves as a strategic executive business partner supporting three to four assigned senior leadership members (Senior Vice Presidents and above). Moving beyond traditional administrative support, this role optimizes executive efficacy, proactively mitigates operational risks, and streamlines cross-functional workflows. Operating in a remote environment based in the United States, the position acts as a trusted gatekeeper and operational liaison to ensure leadership focus remains strictly aligned with organizational priorities. This is a full-time, non-exempt position structured around a standard 40-hour work week. Key Responsibilities<ul><li>Own and strategically manage complex executive calendars, acting as an optimizer, gatekeeper, and time manager.</li><li>Proactively identify and resolve scheduling conflicts for high-volume, multi-stakeholder meetings, and guide internal parties on engagement protocols.</li><li>Execute coordinated vetting processes for offsite events, internal retreats, and external gathering requests to ensure alignment with organizational priorities.</li><li>Manage logistics, travel integration, and room coordination for virtual (Google Meet/Zoom) and internal or external in-person executive meetings.</li><li>Manage the full meeting lifecycle by developing agendas, distributing pre-reads, attending key staff meetings, capturing minutes, and driving action-item follow-ups.</li><li>Support high-stakes engagements, including board meetings, speaking engagements, and team staff meetings, by managing materials and execution.</li><li>Manage and triage high volumes of executive email and departmental Slack correspondence, independently prioritizing issues, flagging time-sensitive matters, and drafting strategic responses.</li><li>Draft, edit, and consolidate executive communications, newsletters, presentations, and formal memos.</li><li>Act as a primary point of contact for internal departments and external stakeholders, independently resolving inquiries or escalating appropriately.</li><li>Provide comprehensive travel management, leveraging third-party travel platforms to book complex travel itineraries.</li><li>Serve as an expense delegate in Expensify and act as an approval proxy for direct reports and PTO requests.</li><li>Coordinate team-wide operations, including onboarding and offboarding, system access permissions (Google, Slack, distribution lists), and organizational charts.</li><li>Handle routine workflows and contract management, including organizing and tracking documents in tools such as Ironclad.</li><li>Act as the primary technical liaison for executive IT needs, coordinating hardware and software requests, resolving basic access issues, and interfacing with IT support.</li><li>Support the execution and communication of cross-functional updates while ensuring key strategic deadlines are achieved.</li><li>Leverage AI-driven tools such as Gemini and Claude to streamline administrative workflows, automate routine deliverables, and support team productivity.</li></ul> Required Qualifications<ul><li>6+ years of relevant work experience, with 3+ years of direct experience as an executive administrative assistant or executive business partner.</li><li>Proven adaptability and a strong willingness to learn new technologies, including emerging AI tools and platforms.</li><li>Availability to work across various time zones and occasionally work non-traditional hours as needed.</li></ul> Preferred Qualifications<ul><li>In-depth understanding of executive team operations and corporate dynamics.</li><li>Advanced ability to manage complex calendars and negotiate scheduling across multiple executives.</li><li>Exceptional verbal and written communication skills with strong presentation formatting capabilities.</li><li>Strong organizational, problem-solving, and time-management skills with meticulous attention to detail.</li><li>Demonstrated discretion while handling highly confidential, sensitive information.</li><li>Hands-on experience with Google Workspace, Navan, Expensify, UKG, and AI tools (preferably Claude).</li><li>Experience utilizing AI-powered tools to streamline administrative tasks and improve productivity.</li></ul> Work Environment and Physical Demands<ul><li>Prolonged periods of sitting.</li><li>Extensive use of computers and keyboards.</li><li>Occasional walking and lifting may be required.</li><li>Availability to work across various time zones and non-traditional working hours on occasion, as needed.</li></ul> Compensation and Benefits<ul><li>Health, dental, and vision insurance</li><li>Paid time off, paid volunteer days, and paid holidays</li><li>Paid parental leave</li><li>Paid sabbatical program</li><li>401(k) retirement plan with employer match</li><li>Stock options</li><li>Educational assistance and professional reimbursement programs</li></ul> Equal Opportunity EmployerEmployment policies and decisions are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Executive Assistant

About the Role We are seeking a reliable and organized Remote Administrative Assistant to support a growing healthcare practice. This role involves managing patient communications, scheduling appointments, maintaining accurate records, and providing administrative support to the clinical team. The ideal candidate is professional, friendly, detail-oriented, and committed to delivering a positive patient experience. This position offers the opportunity to work entirely from home using a personal computer while contributing to daily practice operations, marketing activities, and special projects. Key Responsibilities <ul><li>Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth.</li><li>Schedule consultations and physical therapy appointments.</li><li>Follow up with prospective and current patients by phone, email, and text.</li><li>Monitor and respond to emails and voicemails promptly.</li><li>Assist with insurance-related administrative tasks as needed.</li><li>Provide general administrative support to the clinical team.</li><li>Maintain accurate records and assist with administrative tracking.</li><li>Support marketing initiatives and social media content creation.</li><li>Assist with special projects as the practice continues to grow.</li></ul> Required Qualifications <ul><li>Excellent verbal and written communication skills.</li><li>Strong organizational skills and exceptional attention to detail.</li><li>Ability to work independently and manage competing priorities in a remote environment.</li><li>Proficiency with Google Workspace, including Gmail, Google Calendar, Google Sheets, and Google Docs.</li><li>Professional, friendly, and patient-focused approach.</li><li>Strong customer service skills and a proactive approach to problem-solving.</li></ul> Preferred Qualifications Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required. Location and Work Arrangement Fully remote position. The role can be performed from home using a personal computer. Benefits <ul><li>401(k) plan.</li><li>Dental insurance.</li><li>Health insurance.</li><li>Paid time off.</li><li>Parental leave.</li><li>Vision insurance.</li></ul>

Virtual Assistant (Remote)

About Our Client:David Thomas CPA operates within the professional accounting services sector. The firm addresses the need for organized and dependable administrative support to enhance the efficiency of leadership and accounting teams. By maintaining structured operations and facilitating communication, the organization supports its professional services environment. About the Opportunity:The EXECUTIVE ASSISTANT role is focused on providing critical administrative and operational support to the firm&apos;s leadership and accounting team. This position ensures smooth daily operations by managing schedules, coordinating communications, and maintaining organized records. The role contributes to the overall efficiency and effectiveness of the team by handling administrative priorities and supporting routine business activities. Responsibilities:<ul><li>Manage calendars, schedule appointments, and coordinate meetings.</li><li>Monitor and prioritize incoming emails and correspondence.</li><li>Prepare, format, proofread, and organize business documents and presentations.</li><li>Maintain electronic filing systems for document organization and accessibility.</li><li>Coordinate virtual meetings and document action items as needed.</li><li>Assist with client communications and appointment confirmations.</li><li>Track deadlines and follow up on outstanding tasks.</li><li>Support expense tracking, invoice organization, and recordkeeping.</li><li>Coordinate office administration and routine operational tasks.</li><li>Perform data entry and maintain internal records.</li><li>Identify opportunities to streamline administrative workflows.</li><li>Handle confidential information with discretion.</li><li>Perform additional administrative and executive support duties as assigned.</li></ul> Requirements:<ul><li>Experience in administrative support, office coordination, or related fields preferred.</li><li>Strong written and verbal communication skills.</li><li>Excellent organizational skills with attention to detail.</li><li>Ability to manage multiple tasks and prioritize deadlines.</li><li>Proficient in Microsoft Office or Google Workspace and video conferencing tools.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and committed to maintaining confidentiality.</li><li>Reliable computer, internet connection, and suitable remote workspace.</li><li>Preferred: experience supporting executives or professional services teams.</li><li>Preferred: familiarity with scheduling, document management, and task-tracking software.</li><li>Preferred: experience in financial, accounting, legal, or professional service firms.</li><li>Preferred: proactive in anticipating administrative needs.</li><li>Bachelor&apos;s degree is welcome but not required; equivalent experience considered.</li></ul> Pay Range and Compensation Package:<ul><li>Annual salary: $75,000 to $85,000, depending on experience and qualifications.</li></ul> Benefits &amp; Perks:<ul><li>Remote work opportunity.</li></ul> Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Executive Assistant - Remote

Full-time Remote, US-based (preference for EST and CST time zones) $60,000 - $70,000 + benefits (details at the bottom) About Us The Ammortal Chamber brings together multiple scientifically backed technologies into one experience. It is a healing technology that can be utilized by wellness clinics and inside the home. Our clients include specialty spas and clinics, sports teams, and individuals who are biohackers or athletes. We are a small team with a startup culture. After our first full year shipping a finished product on the market, we have shown strong growth. Our team is made up of engineers, health professionals, and startup entrepreneurs. As we continue expanding, this role offers hands-on experience, opportunities to grow into leadership, and the chance to make a tangible impact by developing and delivering cutting-edge wellness technology. You&apos;ll collaborate across disciplines to innovate and shape technologies that enhance well-being for our clients. What is this role and why does it exist? The Partner Support Specialist is the go to resource keeping Ammortal&apos;s partner and residential customer operations running smoothly. This role is first and foremost about support, managing incoming tickets, maintaining an efficient CRM, and ensuring every partner and customer interaction is handled with clarity and care. You&apos;ll help power the systems, communications, and processes that enable our teams to deliver an exceptional Ammortal experience at every touchpoint. This role strengthens the foundation of Ammortal&apos;s mission to unlock human potential and create lasting impact through every connection. Responsibilities: Support &amp; CRM Operations <ul><li>Manage and resolve incoming support tickets through our CRM with professionalism, accuracy, and attention to detail</li><li>Maintain clean, accurate records to ensure data integrity and team visibility</li><li>Assist in building and optimizing our HubSpot CRM, including developing tags, categories, workflows, and reports</li><li>Identify opportunities to improve support workflows and system efficiency </li></ul>Residential Customer Engagement <ul><li>Own the relationship with Ammortal&apos;s residential customers, serving as their main point of contact for ongoing support</li><li>Conduct regular check-ins to ensure satisfaction, address questions, and share relevant updates or resources</li><li>Gather feedback and insights to help refine the residential customer experience </li></ul>Partner Experience Audits <ul><li>Review partner websites, brand presence, and staff familiarity with Ammortal to assess alignment and opportunities for improvement</li><li>Compile clear, actionable recommendations to enhance partner touchpoints</li><li>Provide findings to the Partner Success Manager for review and implementation with the partner </li></ul>Training &amp; Communication Support <ul><li>Host virtual webinars and trainings to support partner education and engagement</li><li>Create and distribute communications such as newsletters, surveys, and partner spotlights to drive engagement and awareness </li></ul>Event Support (as needed) <ul><li>Occasionally assist with Ammortal events, both in-person and virtual, to support logistics and ensure a positive partner experience. (Participation encouraged but not required for onsite events.) </li></ul>Requirements Skills to Excel <ul><li>Empathetic and people oriented, able to listen deeply, understand others&apos; perspectives, and respond thoughtfully</li><li>Strong organizational and communication skills with an eye for detail</li><li>Confident hosting or facilitating virtual trainings</li><li>Proactive and adaptable, comfortable working in a fast-paced startup environment</li><li>Collaborative mindset, works smoothly with internal teams like Partner Success, Marketing, and Operations to ensure seamless execution </li></ul>What technical knowledge do you need to perform in your role? Required <ul><li>Experience with HubSpot or similar CRM platforms</li><li>Web Literacy- ability to review and assess partner websites and conduct audit reviews </li></ul>Preferred <ul><li>Data Organization and Reporting experience</li><li>Experience with tools like Asana</li><li>Email marketing or communication tool experience- preferably with HubSpot </li></ul>Qualifications (Must haves): <ul><li>2+ years of experience in partner support, customer service, or CRM operations</li><li>Strong attention to detail and organizational skills, able to manage multiple tickets, tasks, and follow-ups without losing track</li><li>Excellent written and verbal communication skills, can convey information clearly and professionally across email, CRM notes, and virtual sessions </li></ul>Qualifications (Nice to haves): <ul><li>Partner Success Support experience</li><li>Entry level marketing experience- Social platforms, website experience</li><li>Training or event background </li></ul>Benefits Pay, Location, Hours <ul><li>Pay range: $60,000 - $70,000</li><li>Benefits: 80% health, dental, and vision covered</li><li>Equity: 15,000 options vesting over 4 years</li><li>Flexible paid time off</li><li>Remote, US-based. Preference for EST and CST time zone locations</li></ul>

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