**Overview** At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For. If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns. **What You Will Do** In this role, you will help our customers complete their taxes using Intuit TurboTax products using sound professional judgment, and in an excellent and timely manner. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.”

*   Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner.
*   You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
*   This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.
*   Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:
*   Tax advice
*   Full Service Business return preparation and signature
*   Product/software inquires
*   Tax calculations
*   Filing tax extensions
*   Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.
*   Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
*   Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation
*   Document customer interactions
*   Work continuously toward meeting company key performance metrics and Big Bet Goals.
*   Participate in pilot testing, projects, and experience validations, as needed.

**What You Need**

*   Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.
*   Minimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred
*   Must be available to work a minimum of 20 hours per week, spread across three or more days.
*   Bookkeeping experience with books to tax preparation is strongly preferred.
*   Experience preparing Business Tax returns for service industry customers strongly preferred.
*   Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
*   Must possess an active Preparer Tax Identification Number (PTIN).
*   Working knowledge of Circular 230.
*   Proficient with technology; solid knowledge of computer operations and software.
*   Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
*   Excellent verbal and written communication skills
*   Critical thinking, problem solving, research skills, and determination.
*   Ability to work in a fast-paced environment with minimal supervision.
*   Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.
*   Must reside in the United States.

Intuit Provides a Competitive Compensation Package With a Strong Pay For Performance Rewards Approach. The Expected Base Pay Range For This Position Is Bay Area California $31.10 - $35.50 Southern California $31.10 - $35.50 Colorado $29.60 - $34.10 Hawaii $31.10 - $35.50 Illinois $29.60 - $34.10 Maryland $29.60 - $34.10 Massachusetts $31.10 - $35.50 Minnesota $26.60 - $33.80 New Jersey $31.10 - $35.50 New York $31.10 - $35.50 Ohio $26.60 - $33.80 Vermont $29.60 - $34.10 Washington $31.10 - $35.50 Washington DC $29.60 - $34.10 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. What you'll bring How you will lead

Seasonal Business Tax Associate

**Destination Knot | Remote (U.S.-Based)About The Role** Connect with potential clients and schedule appointments for our travel advisors while working from home. Help gather basic travel details and ensure a smooth start to each client’s vacation planning process. **Key Responsibilities** Reach out to potential clients by phone, email, or messaging Schedule and confirm appointments for travel services Collect key travel details (dates, destination, budget) Maintain organized lead and appointment records **Qualifications** Excellent communication and organizational skills Professional, friendly demeanor Ability to work independently with reliable internet access Appointment setting, sales, or customer service experience is a plus **What We Offer** Flexible remote schedule Training and mentorship provided Supportive team culture Income-earning possibilities based on performance Exclusive travel discounts and perks **Apply today to join Destination Knot as a Remote Appointment Setter – Travel Services!**

Remote Appointment Setter – Travel Services

**Ascensus** is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients seriously and need individuals who want to learn our business, embrace our core values, and work within a team environment. If you can see every interaction as an opportunity to achieve client satisfaction, we want to talk with you! **Video Interviewing:** As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! **This is a temporary position with the possibility of converting to full time based on company need and performance. The hourly rate is $19. Class start date is 10/29/25**

*   These positions are 100% fully remote\*\*\*\*

_**The first 4-6 weeks consist of training from 10:00 am to 6:30 pm EST.**_ After training is complete, you will be offered one of the shifts below (times are in **Eastern Standard Time**):

*   9:30 am-to6:00 pm
*   10:00 am to 6:30 pm
*   10:30 am to 7:00 pm
*   11:30 am to 8:00 pm
*   12:00 am to 9:00 pm

The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams. Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. **Associates will** handle requests from participants, financial advisors, and plan administrators seeking information or executing requests on specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices. **Essential FunctionsMovement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year.** Training would be provided, prior to any movement to support a new product. The requirements listed are representative of the knowledge, skills, and/or ability required. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Below Functions Are Across All Roles.**

*   Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance filings, documentation and reports; or (b) administer payments based on plan information and documentation, in a timely manner.
*   Respond to all account owners and participant phone inquiries and requests in a timely and accurate manner. Meet department and individual service levels and quality goals and support department business objectives. Proactively engage participants, anticipate their needs, offer assistance and solutions.
*   Process financial and non-financial transactions timely and accurate.
*   Demonstrate flexibility and team-orientation.
*   Comply with plan document provisions, regulations, guidelines and company procedures. Maintain confidentiality and keep department, client and participant HIPAA compliant. Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

**Required Education And Experience**

*   High school diploma or GED, and further applicable education or equivalent experience.
*   1+ years of call center or customer service experience preferred
*   Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
*   Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
*   Ability to handle stressful situations regarding urgent customer needs. Advanced proficiency with Excel and database applications, including formatting and formulas.
*   Computer proficiency is required
*   Excellent listening, verbal and written skills
*   Detail oriented, flexible, and self-motivated

_Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._

Call Center Representative (Temporary)

Please note that while the posted position is a Field Service Engineer, the actual position level will be dependent upon the qualifications of the candidate selected. An offer may be made for FSE Sr. OR FSE Associate level based on experience. Please apply to be considered. This is a remote, field-based position. The selected candidate will be required to live in or near Dallas, TX.

*   Install medical imaging equipment effectively and efficiently.
*   Completion of installation quality checklist.
*   Perform PM inspections per equipment specifications and standards.
*   Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
*   Maintain all assigned assets per company P&P.
*   Improve personal productivity by enhancing product knowledge through formal and on the job training.
*   Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
*   Answer technical and applications questions.
*   Capable of installing multiple products in one modality.
*   Maintain excellent customer relations.
*   Maintain accurate and complete documentation.
*   Perform and document FDA testing on assigned products.
*   Keep current with latest technical developments in multiple product lines.
*   Support field service operations with technical knowledge on multiple product lines.
*   Install and maintain equipment in multiple product lines.
*   Demonstrate expertise in multiple products in 1 modality.
*   Develop a higher level of troubleshooting and analytical skills.
*   Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
*   Plans own workload.
*   Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
*   Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
*   Position duties involve making frequent decisions and frequent recommendations.
*   Develop service-selling skills.
*   Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
*   Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
*   Escalates technical issues and inquiries, as needed.
*   Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
*   Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
*   Contributes to and generates knowledge articles per P&P.

,

*   Proven ability in developing and maintaining effective internal and external working relationships.
*   Must maintain active motor vehicle/driver's license from the state where the employee resides.
*   2 Year Associate's Degree in Electronics technology or equivalent work experience in lieu of degree
*   3 years Advanced electronics experience.
*   5 years Field service experience.
*   VL and XR skills are highly preferred.
*   Field service will cover areas in: Abilene, San Angelo, Wichita Falls, and D/FW
*   Pay Information: FSE Min. $74,000 base to Max. $119,600 base (annual equivalency) DOE

Field Service Eng - Abilene, TX

BlueFlag is seeking an ambitious, senior-level Cloud Solutions Architect specializing in Azure to join our dynamic team. This opportunity is remote. As a key player in our cloud infrastructure initiatives, you'll have the opportunity to architect, implement, and optimize cloud solutions for large enterprise environments, including a cutting-edge data and analytics platform for the Department of Veterans Affairs. **What You'll Do**

*   Lead cloud architecture design and solutioning for a large data and analytics platform, with emphasis on Azure-based services including Azure Databricks, Synapse Analytics, Azure Data Factory, Azure Data Lake Storage Gen2, Azure Kubernetes Service, and Azure Cognitive/ML Services
*   Drive the migration of large, complex workloads from the legacy warehouses and on-premises VA systems into the cloud-based platform, ensuring security, compliance, and performance optimization
*   Architect data ingestion, processing, and integration patterns using batch, near-real-time (GoldenGate), streaming (Event Hubs), SFTP, and API-based ingestion methods
*   Support data preparation, wrangling, transformation, enrichment, normalization, and integration pipelines leveraging Databricks, Synapse, and Starburst
*   Define and implement solution accelerators (e.g., Databricks notebooks, ingestion patterns, reporting and ML workspace templates) to support repeatable, scalable implementations across workstreams
*   Partner with customer success teams to support onboarding of VA customers, including migration of workgroups with extensive and complex VM/application footprints
*   Provide architectural guidance for system-to-system integrations using APIs, SHIR (Self-Hosted Integration Runtime), and various API frameworks
*   Ensure Identity and Access Management (IAM) and Role-Based Access Control (RBAC) models are consistently applied across Azure Entra (Active Directory), service principals, managed identities, and data lake ACLs
*   Work closely with platform engineers, data governance engineers, data management engineers, and application development teams to design, review, and improve deployment patterns
*   Align architecture decisions with VA security and compliance requirements, including FISMA, NIST 800-53, FIPS 199/200, VA Handbook 6500, and the VA Authority to Operate (ATO) boundary constraints
*   Provide architectural input into platform roadmap planning, ensuring that DevOps, initiatives, and customer projects are aligned with VA's strategic priorities and capacity planning processes
*   Document all solution architectures in the platform's unified architecture framework within Confluence, ensuring traceability across enterprise, platform, data, integration, and consumption layers
*   Mentor engineers, data scientists, and other technical staff in cloud-native architecture best practices, automation, and data product development
*   Research and evaluate emerging cloud technology trends and best practices to enhance company offerings

**Why Join BlueFlag** At BlueFlag, we're passionate about leveraging cutting-edge technology to make a real difference. You'll be at the forefront of cloud innovation, working on projects that directly impact people's lives. We offer a high-growth, entrepreneurial environment that values fresh ideas and authentic teamwork. If you're ready to take your cloud engineering career to new heights and contribute to meaningful projects that push the boundaries of technology, we want to hear from you. Join BlueFlag and be part of a team that's shaping the future of cloud solutions! **Requirements** Education & Experience

*   Bachelor's degree in Computer Science, Information Systems, or related field.
*   8+ years of experience in cloud architecture, with at least 5 years focused on Microsoft Azure.
*   Demonstrated experience leading large-scale cloud migration projects, including VM and application migrations from on-premises environments to Azure.
*   Proven expertise in data engineering and analytics workloads, with hands-on experience in:

*   Azure Databricks (data processing, ML pipelines, advanced analytics)
*   Azure Synapse Analytics (SQL Pools, big data analytics, enterprise data warehouse)
*   Azure Data Factory and Event Hubs (batch, near real-time, and streaming ingestion)
*   Azure Data Lake Storage Gen2, Neo4J, and SQL databases

Technical Skills

*   Strong background in cloud-native solution architecture within multi-cloud environments (Azure Gov, AWS).
*   Experience with infrastructure-as-code (Terraform, GitHub Actions) for provisioning and deployment automation.
*   Deep understanding of data governance frameworks (Collibra, Immuta for ABAC, RBAC group models in Azure Entra).
*   Knowledge of system security and compliance requirements in a federal environment, including NIST 800-53, FISMA, FedRAMP High, and VA Handbook 6500.
*   Familiarity with disaster recovery, system integrity, and secure communications controls (e.g., Contingency Planning, System and Information Integrity, System and Communications Protection SOPs).

Professional Skills

*   Experience leading cross-functional teams (architecture, DevOps, data governance, application development) in a program environment.
*   Strong client engagement skills, with ability to work directly with VA stakeholders, data providers, and consumers to translate business needs into technical solutions.
*   Proven ability to design scalable, secure, and compliant data and analytics solutions that align with organizational strategy and regulatory requirements.
*   Excellent communication skills to support stakeholder engagement, intake processes, and solution handoffs.

Certifications (preferred)

*   Microsoft Certified: Azure Solutions Architect Expert
*   Microsoft Certified: Azure Data Engineer Associate or Azure Data Scientist Associate
*   Experience with Azure security certifications (e.g., SC-100, SC-200) is a plus
*   US Citizen: Must be a citizen of the United States
*   Security Clearance: Must be able to obtain a public trust clearance. Must be eligible to work in the United States

**Benefits**

*   Competitive salary
*   Generous annual leave and paid holidays
*   Comprehensive group health and dental plans
*   401(k) with company match
*   Life insurance and AD&D coverage
*   Ongoing training and professional development opportunities

Senior Cloud Solutions Architect (Azure)

_If you are located within Mainland USA, you will have the flexibility to work remotely\* as you take on some tough challenges._ **Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera!** Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. **At UnitedHealth Group,** we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment.  Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.The Bilingual Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career. This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions. This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:30am - 8:00pm. It may be necessary, given the business need, to work occasional overtime. We offer 3-4 months of on-the-job training, the hours of training will be 9:00am - 5:30pm EST. **Primary Responsibilities**

*   Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re - billing insurance companies and general customer concerns
*   Process adjustments, refunds, transfer bills, mail returns and perform manual sales
*   Evaluate and respond to all aspects of written billing inquiries, including but not limited to: billing insurances, and updating invoices
*   Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution
*   Maintain tracking log of all escalated patient correspondence, providing status updates to leadership as needed
*   Ability to perform all aspects of billing customer service as needed
*   May be a certified Medical Coder and / or involved in medical coding
*   Thorough navigation of both Quest Billing System and the web
*   Maintain all Compliance and HIPAA regulations at all times

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications**

*   High School Diploma/GED
*   Must be 18 years OR older
*   2+ years of customer service experience OR experience in a medical office, health care, call-center or office setting analyzing and solving customer problems
*   Experience working in a call center or handling a high volume of calls
*   Ability using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
*   Bilingual fluency in English and Spanish
*   Ability to commit to full-time attendance during the 90-day training period 9:00am - 5:30pm EST- during training, with no absences
*   Ability to work any eight-hour shift between Monday- Friday, from 8:30am - 8:00pm EST. Specific shift will be assigned after training ends.

**Preferred Qualifications**

*   Health care experience
*   Knowledge of billing/finance and eligibility processes, practices, and concepts
*   Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon

**Telecommuting Requirements**

*   Reside within Mainland USA
*   Ability to keep all company sensitive documents secure (if applicable)
*   Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
*   Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

**Soft Skills**

*   Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner
*   Proficient conflict management skills including the ability to resolve stressful situations
*   All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Bilingual Senior Customer Service Representative

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $155 Bonus just for participating in getting certified as a TurboTax Product Expert³ Certification takes place over 2 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 20 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate **Required Experience & Skills** To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.

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