Careerscape is recruiting on behalf of our client for an entry-level, Remote Employee Support Specialist to join their growing People team. This is a great opportunity for someone early in their career who wants to build a foundation in HR operations, employee relations, and workplace support while working with a collaborative, fully distributed team. Day to day, you will be the friendly first point of contact for employees who have questions about benefits, payroll, policies, or general workplace concerns, so a genuine desire to help people and a knack for staying organized will serve you well. This role suits someone who is patient, detail-oriented, and comfortable juggling multiple inquiries at once through email, chat, and phone, all while maintaining confidentiality and a calm, professional tone. COMPENSATIONThe salary range for this role is $58,000 - $85,000 per year, based on experience and qualifications. Additional compensation and benefits details will be shared during the hiring process. Responsibilities<ul><li>Respond to employee inquiries regarding benefits, payroll, and company policies via email, chat, and phone</li><li>Maintain accurate employee records in the HRIS system</li><li>Assist with new hire onboarding paperwork and orientation scheduling</li><li>Track and route employee support tickets to the appropriate internal teams</li><li>Help coordinate open enrollment and benefits communication</li><li>Document recurring employee questions and suggest updates to FAQs and resources</li><li>Support offboarding processes including exit paperwork and final documentation</li><li>Escalate sensitive employee relations issues to senior HR staff as needed</li><li>Assist with compliance recordkeeping and audit preparation</li><li>Contribute to process improvement initiatives for the employee support function</li></ul> Requirements<ul><li>High school diploma or equivalent required, associate or bachelor&apos;s degree preferred</li><li>Strong written and verbal communication skills</li><li>Ability to handle confidential information with discretion</li><li>Comfortable using email, chat platforms, and video conferencing tools</li><li>Basic proficiency with Microsoft Office or Google Workspace</li><li>Excellent organizational skills and attention to detail</li><li>Ability to manage multiple tasks and priorities in a remote setting</li><li>Customer service or administrative experience is a plus</li><li>Reliable internet connection and a quiet home workspace</li></ul> Benefits<ul><li>Medical, dental, and vision insurance</li><li>401k plan with company match</li><li>Paid time off and paid holidays</li><li>Fully remote position with flexible scheduling</li><li>Home office stipend for remote equipment</li><li>Paid training and onboarding program</li><li>Career growth and internal promotion opportunities</li><li>Employee assistance program</li><li>Collaborative and supportive virtual team culture</li></ul> ABOUT CAREERSCAPECareerscape is a staffing and recruiting firm connecting talented professionals with employers across administration, operations, healthcare, finance, technology, customer support, and professional services. APPLICATION NOTICECareerscape is supporting the hiring process for this client opening. By applying, you agree that Careerscape may review your application, contact you regarding this opportunity, and share your information with the hiring client for consideration. Careerscape may also contact you regarding future opportunities that align with your qualifications. EQUAL OPPORTUNITY STATEMENTCareerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law. FOR EMPLOYERSCareerscape is a staffing and recruiting firm connecting professionals with leading employers. We fill critical roles through Direct Hire, Contract Staffing, Temporary Staffing, and Executive Search &#x2014; each backed by industry-specialized recruiters. For support for your business, visit cs-recruiters.com/hire-talent/.

Remote Employee Support Specialist

Job Type Full-time Description Earn. Learn. Grow. Make an Impact. What if you could launch a career in healthcare technology, earn a competitive salary from day one, and build skills that can open doors to meaningful long-term career growth and increased earning potential? At OCHIN, we&apos;re committed to helping people build rewarding careers while making a difference in healthcare. Our Apprentice Analyst Program is designed for individuals with aptitude, curiosity, and a desire to learn. Whether you&apos;re launching your career, exploring a new career path, or bringing experience from healthcare, customer service, operations, education, technology, military service, retail, hospitality, or another field entirely, this program provides the training, mentorship, and hands-on experience needed to develop valuable healthcare technology skills. As an Apprentice Analyst, you&apos;ll support healthcare organizations across the country while developing in-demand skills that help improve patient care and expand access to healthcare in rural and underserved communities. Why OCHIN? OCHIN is a nonprofit healthcare technology organization dedicated to improving health outcomes and expanding access to care nationwide. We partner with healthcare organizations across the country, providing the technology, support, and innovation needed to strengthen care delivery and improve the patient experience. With more than 1,200 employees working remotely across the United States, we&apos;re united by a shared mission: creating healthier communities through the power of technology and collaboration. Compensation At OCHIN, we&apos;re committed to pay transparency. Salary Range For This Apprenticeship Program Is $49,939 or $59,927 (Non-Negotiable) These salaries are non-negotiable and consistently applied to ensure equitable compensation practices. Requirements What You&apos;ll Do The Member Success Partner Apprentice joins the Member Success team to support OCHIN members through relationship-focused, proactive, and consultative service. This role provides administrative, coordination, meeting, documentation, reporting, and project support while developing the knowledge, judgment, and skills needed to grow into a full Member Success Partner role. The apprentice helps the team strengthen member relationships, improve follow-through, organize information, support action tracking, and contribute to a consistent, high-quality member experience. Responsibilities May Include Essential Functions Member Success Meeting and Engagement Support <ul><li>Support preparation, coordination, scheduling, and follow-up for member check-ins, internal planning meetings, executive business reviews, in-services, and ad hoc member discussions. </li><li>Serve as meeting scribe by documenting key discussion points, decisions, action items, owners, due dates, risks, and follow-up needs. </li><li>Track action item deadlines and help maintain visibility into commitments across member portfolios. </li><li>Assist Member Success Partners with organizing materials for meetings, including agendas, prior notes, member context, reporting, and relevant operational updates. </li><li>Help ensure follow-up communications are accurate, timely, professional, and aligned with the Member Success model. </li></ul>Administrative, Documentation, and Coordination Support <ul><li>Maintain accurate documentation in Salesforce, shared team resources, meeting notes, contact lists, member records, and other approved repositories. </li><li>Update Salesforce meeting outcomes, review entries for completeness, and support data quality practices. </li><li>Assist with organizing and maintaining Member Success folders, templates, transition materials, and operational resources. </li><li>Support updates to member contact information, key stakeholder lists, communication preferences, and relevant account details. </li><li>Assist with scheduling Member Care Team meetings, cross-functional discussions, and follow-up sessions, including confirmations, rescheduling, and meeting logistics. </li></ul>Reporting, Metrics, and Member Health Support <ul><li>Run, compile, and organize reports that support member conversations, portfolio review, action planning, and operational awareness. </li><li>Assist with review of dashboards, success metrics, Own Your OCHIN resources, satisfaction trends, and member health indicators. </li><li>Help identify documentation gaps, data inconsistencies, overdue follow-up items, and emerging risks for Member Success Partner review. </li><li>Support preparation of member-facing and internal reporting summaries that help translate data into clear next steps. </li><li>Track Voice of the Member themes, feedback, risks, opportunities, and follow-up needs to support timely escalation and continuous improvement. </li></ul>Cross-Functional and Project Coordination <ul><li>Coordinate with internal teams to help clarify next steps, gather updates, route questions, and support timely follow-through on member-related work. </li><li>Assist with project coordination, task tracking, meeting preparation, and status updates for initiatives that impact members. </li><li>Support Member Success Partners during member transitions, onboarding activities, stabilization support, remediation efforts, and operational improvement work. </li><li>Help maintain visibility into JIRA-related follow-up, action items, and member concerns while partnering with appropriate internal owners for resolution. </li><li>Contribute to team process improvements by identifying opportunities to standardize documentation, templates, tracking tools, and communication practices. </li></ul>Apprentice Development and Role Progression <ul><li>Participate in a structured development plan designed to build foundational knowledge of OCHIN, Member Success, member operations, Epic support models, internal tools, and consultative engagement practices. </li><li>Shadow Member Success Partners, leaders, and cross-functional partners to understand member relationship management, executive communication, escalation support, and strategic planning. </li><li>Develop proficiency in Salesforce, Microsoft Office tools, OneNote, Teams, Outlook, reporting resources, member documentation practices, and other relevant systems. </li><li>Demonstrate increasing independence in meeting support, documentation, reporting, coordination, and internal communication responsibilities. </li><li>Apply feedback from mentors, supervisors, and team members to strengthen judgment, communication, organization, and member-centered service skills. </li></ul>What We&apos;re Looking For (Required) <ul><li>Minimum of 1&#x2013;2 years of related work experience, preferably in coordination, administration, project support, customer service, healthcare operations, technology support, or a related environment. </li><li>Strong organizational skills with the ability to manage details, deadlines, documentation, and follow-up across multiple priorities. </li><li>Clear and professional written and verbal communication skills. </li><li>Proficiency with Microsoft Office applications, including Word, Excel, Outlook, OneNote, and Teams. </li><li>Ability to learn new systems, tools, workflows, and processes quickly. </li><li>Commitment to providing excellent service, building trust, and supporting member-centered outcomes. </li></ul>Preferred Qualifications <ul><li>Bachelor&#x2019;s degree in business, healthcare administration, public health, health informatics, communications, or a related field. </li><li>Experience in healthcare, community health, Federally Qualified Health Centers, health information technology, Epic, customer success, account coordination, or project coordination. </li><li>Experience using Salesforce, Tableau, JIRA, SharePoint, or similar customer relationship, reporting, ticketing, or collaboration tools. </li><li>Interest in developing consultative skills, executive communication capabilities, and strategic relationship management experience. </li></ul>Core Competencies <ul><li>Member-centered service: Demonstrates empathy, professionalism, responsiveness, and commitment to member success. </li><li>Relationship building: Builds trust through clear communication, follow-through, curiosity, and reliability. </li><li>Organization and accountability: Tracks commitments, deadlines, details, and next steps with accuracy and consistency. </li><li>Data awareness: Uses reports, dashboards, and documented information to support clear understanding and informed action. </li><li>Collaboration: Works effectively with Member Success Partners, leaders, internal teams, and cross-functional stakeholders. </li><li>Learning agility: Seeks feedback, adapts to change, and demonstrates growth through structured apprenticeship experiences. </li><li>Communication judgment: Understands when to document, escalate, clarify, or route information appropriately. </li></ul>We know great talent comes from many different backgrounds, and previous analyst experience is not required for success in this role. Training &amp; Career Growth This apprenticeship is designed to help you build specialized healthcare technology skills through structured learning, hands-on experience, mentorship, and training opportunities. Many apprentices complete the program in approximately 12 months and continue growing into advanced healthcare technology careers with increasing responsibility and earning potential, however this is not a guarantee as it is based on need and hiring at the time of completing the program. Hiring Process Before moving forward to the interview stage, candidates will complete a 50&#x2013;60-minute competency assessment. The assessment helps us better understand your strengths, preferences, and work style and is one of several tools used during the selection process. Work Environment <ul><li> 100% Remote</li><li> Full-time position</li><li> High-speed internet required</li><li> Dedicated, distraction-free workspace required</li><li> This position requires employees to work remotely from a home office environment and participate in virtual meetings using video conferencing technology.</li><li> Apprentice responsibilities will expand over time based on demonstrated proficiency, readiness, coaching, and organizational need. </li></ul>Work Authorization Candidates must be legally authorized to work in the United States on a permanent basis at the time of application. This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas. Physical Requirements/Work Environment <ul><li>Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.</li><li>Reading, speaking, writing, and understanding English.</li><li>While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.</li><li>This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.</li><li>The role routinely uses standard office equipment such as computers and mobile devices. </li></ul>Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: <ul><li>Ability to work independently and efficiently from a home office environment</li><li>High Speed Internet Service</li><li>It is a requirement that employees work in a distraction free workplace</li><li>No travel is required </li></ul>We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career COVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees&#x2014;including remote employees, contractors, interns, and new hires&#x2014;to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Salary Description Designated salary is $49,939 or $59,927 Salary Description $49,939 or $59,927 (Non Negotiable)

Member Success Partner Apprentice

Alliant Insurance Services is one of the nation&#x2019;s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations. More information is available on the company&apos;s website at: www.alliant.com. Summary Responsible for providing project support to the Carrier Relations team and maintaining the SharePoint database. This role will handle confidential and sensitive information with discretion in relation to the activities of the agency, producers, and staff. Essential Duties And Responsibilities Support the review and administration of the carrier requests workflow on SharePoint. Process all new market requests on AlliantNet via the New Market Request Form, review new requests for completion and accuracy, and assign new markets to the appropriate Managing Director. Upon approval of the new market, assign to the appropriate department for additional approvals, and once obtained, assign to the Helpdesk to add to the appropriate AMS. Oversee and maintain the Carrier Approval Directory. Assist with M&amp;A book review and vetting of companies by locating ratings of unapproved markets on A&amp;M Best, verifying if M&amp;A carriers/companies are existing and approved Alliant markets, and executing Epic lookup of companies. Support the Contract Review process by facilitating new or updated contract review between the Business, Carrier Relations, and Legal teams. Process and track redlines on mutually agreed contract changes and finalize for execution. Build and coordinate datasheets on SharePoint for various Carrier Relations needs, and rebrand datasheets specific to acquired companies and/or Leveraged Hires. Maintain Producer Code tracking for new and existing office locations on SharePoint. Maintain documentation of new and existing Carrier Relations procedures on SharePoint, and provide insight into workflow improvement, modifications, and updates. Utilize Epic for client lookup to locate the appropriate Producer/Account Manager for email and mail correspondence received from Carriers Utilize Epic for lookup on carriers to determine if they are an active Alliant market and, if so, the existing code in place. Other duties as assigned. Qualifications EDUCATION / EXPERIENCE Associate&#x2019;s degree or equivalent combination of education and experience Two (2) or more years of related work experience One (1) or more years of experience using SharePoint Skills Proficient in Microsoft Office products; intermediate in Excel, Word, and SharePoint Excellent verbal and written communication skills Strong problem-solving, planning, organizational, and prioritization skills Advanced research skills Exceptional ability to work within a team Exceptional ability to multitask on multiple high-priority projects Ability to be flexible, resourceful, and adaptive in an evolving organization Ability to work under pressure and meet close deadlines We are proud to provide comprehensive, high quality employee programs to meet employees&apos; needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. For immediate consideration for this position, please click on the &quot;Apply&quot; button. Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law. Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com For more information on Alliant Insurance Service&apos;s benefits, please visit www.alliant.com/about/careers/benefits

Carrier Relations Project Coordinator (Remote)

About Illumination Wealth Management Illumination Wealth Management is an independent wealth management firm serving entrepreneurs, business owners, and their families. We provide comprehensive financial planning, investment management, and family office services through a highly personalized and relationship driven approach. We are looking for a Client Service Associate to join our team and help deliver an exceptional client experience. About the RoleThe Client Service Associate is an integral part of our Client Service team, working closely with Financial Planners and other team members to ensure client needs are handled accurately, efficiently, and proactively. This role is ideal for someone who is highly organized, detail oriented, responsive, and takes ownership of their work. You should enjoy helping people, managing multiple priorities, and finding ways to make processes better. What You&apos;ll Do&#x2022; Process Summary Letters, enter related tasks and transactions into Salesforce, and complete assigned work according to IWM standards&#x2022; Schedule client meetings and maintain accurate client information in Salesforce&#x2022; Open new accounts and process money movement requests&#x2022; Assist with alternative investment processes and annual client projects&#x2022; Manage the Illumination Wealth Team inbox and respond to client needs promptly&#x2022; Answer incoming phone calls and ensure clients are connected with the appropriate team member&#x2022; Review Charles Schwab alerts and NIGOs and take appropriate action&#x2022; Maintain accurate and up to date client information across internal systems&#x2022; Collaborate with the Client Service team and Financial Planners to provide a seamless client experience What We&apos;re Looking For&#x2022; Minimum 2 year&#x2019;s experience as a CSA in an RIA setting&#x2022; Bachelor&#x2019;s degree&#x2022; Experience working with Charles Schwab and Salesforce&#x2022; Excellent follow through and ability to manage multiple priorities&#x2022; Comfortable working independently in a remote environment&#x2022; Proactive, resourceful, and solutions oriented&#x2022; Exceptional attention to detail and organization&#x2022; Strong technology skills and ability to learn new systems quickly&#x2022; eMoney experience is a plus Why IWM?We are a remote team that values trust, accountability, flexibility, and strong communication. We believe in giving our team members the autonomy to own their work while providing the collaboration and support needed to succeed. If you&apos;re ready to join a team that is ready and committed to support your growth, we&apos;d love to hear from you. Location: RemoteEmployment Type: Full TimeExperience: 2+ yearsCompensation: $55,000 - $75,000Target Bonus: 10%Benefits: 401(k) Plan with employer match, subsidized health insurance and disability coverage, annual continuing education allowance and a generous paid time off package to support work-life balance.

Client Services Associate

Remote | Full-Time | Revenue Operations Who We Are NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care. What We Are Looking For At NuvemRx, we hold a high bar because our work directly impacts patient care. We look for people who embody our core values: <ul><li>Mission Always: Every choice is a chance to serve our customers and improve healthcare</li><li>Be a Pioneer: Take initiative, solve problems, and build what does not yet exist</li><li>Do the Right Thing the Right Way: Lead with integrity, compliance, and thoughtful execution</li><li>Stronger Together: Own your role, collaborate deeply, and elevate the team </li></ul>We are also a fast-growing company, which means you bring strong ownership, comfort with ambiguity, resilience, and a bias toward action. About The Role As a Referral Coordinator, you will play a critical role in optimizing and managing the referral capture process for Covered Entities contracted with NuvemRx. The 340B Drug Pricing Program is designed to help eligible healthcare organizations generate savings and provide patients with access to discounted medications, and your work ensures that eligible claims are identified, documented, and captured accurately. This role requires a solid understanding of medications and healthcare specialties, sharp attention to detail, excellent follow-through, and the ability to coordinate effectively with clients, clinical staff, and internal stakeholders. This is a fully remote position. What You&apos;ll Do Claim Review &amp; Referral Capture <ul><li>Review potentially eligible prescription claims for high-priority clients, applying knowledge of medications, specialties, and program eligibility criteria.</li><li>Find and record necessary information and documentation related to claim eligibility across various electronic medical record (EMR) systems.</li><li>Coordinate with facilities to retrieve paper or electronic medical records, requesting copies by mail, fax, or remote retrieval as appropriate.</li><li>Capture verified claims based on client requirements and contract terms.</li><li>Audit, review, and attach records to NuvemRx&apos;s proprietary software system accurately and on time.</li><li>Assist the department with regular claim reviews and handle daily inbound requests related to claim status and eligibility. </li></ul>Client Reporting &amp; Stakeholder Coordination <ul><li>Develop and present reports with claim details, claim status, and program analytics directly to clients.</li><li>Run client meetings and coordinate with key stakeholders at health centers and covered entities.</li><li>Track and uphold department-wide KPIs related to claim review and capture rates.</li><li>Provide feedback to management on findings, error rates, and opportunities for improvement. </li></ul>Compliance &amp; Quality <ul><li>Comply with HIPAA at all times, ensuring appropriate handling and protection of patient records and information.</li><li>Maintain current HIPAA and Fraud, Waste, and Abuse (FWA) awareness and credentialing.</li><li>Assist with training opportunities and onboarding of new team members as needed.</li><li>Support special projects and other duties as assigned. </li></ul>What You Bring Core Capabilities <ul><li>Minimum 2 years of experience in a healthcare or pharmacy setting.</li><li>Familiarity with electronic medical record (EMR) systems and comfort navigating multiple platforms.</li><li>Strong customer service orientation, with confidence running client meetings and presenting to stakeholders.</li><li>Effective verbal and written communication skills &#x2014; clear, professional, and concise.</li><li>Highly organized with the ability to manage multiple priorities and meet deadlines consistently.</li><li>Sound judgment and resourcefulness in problem-solving; able to work independently and escalate appropriately.</li><li>Accountability-driven: takes on delegated tasks and sees them through to completion.</li><li>Strong attention to detail, particularly in documentation, data entry, and record review.</li><li>Proficiency in Microsoft Excel and the broader Microsoft Office suite. </li></ul>Preferred Experience <ul><li>Experience with 340B program operations, referral capture, or covered entity workflows.</li><li>Familiarity with par8o, nuReferrals, or similar referral management platforms. </li></ul>Who Thrives In This Role <ul><li>You are detail-oriented and take quality seriously &#x2014; you understand that accuracy in claim documentation directly affects your clients&apos; programs.</li><li>You follow through. When you take on a task, it gets done, and you loop in the right people when something isn&apos;t adding up.</li><li>You are comfortable owning client relationships and presenting your work with confidence.</li><li>You are organized and calm under volume &#x2014; managing multiple client queues and deadlines doesn&apos;t rattle you.</li><li>You are energized by mission-driven work and find meaning in helping community health organizations maximize the impact of 340B savings for their patients. </li></ul>Benefits <ul><li>Remote-first work environment</li><li>Competitive compensation</li><li>Flexible PTO</li><li>Medical, dental, vision</li><li>401(k) with match</li><li>Life and disability coverage</li><li>Employee Assistance Program</li><li>Mission-driven team</li><li>WFH stipend </li></ul>Compensation The expected base salary for this role is $52,000&#x2013;$72,000, commensurate with experience and qualifications. Actual compensation may vary based on skills, location, and internal equity. NuvemRx complies with applicable pay transparency laws. The compensation range listed reflects the expected base salary at the time of posting, and actual compensation may vary. NuvemRx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. NuvemRx is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us at recruiting@nuvemrx.com.

Referral Coordinator

This is a remote position. Job Summary We are looking for a motivated and organized Junior Human Resources Assistant to support daily HR operations. In this role, you will assist with administrative tasks, recruitment coordination, employee records management, and HR-related communications. This is an ideal entry-level position for someone looking to start a career in Human Resources. Key Responsibilities <ul> <li>Assist with recruitment processes, including posting job ads, screening resumes, and scheduling interviews </li> <li>Maintain and update employee records and HR databases </li> <li>Support onboarding and orientation of new employees </li> <li>Prepare HR documents such as employment contracts, letters, and reports </li> <li>Respond to employee inquiries regarding HR policies and procedures </li> <li>Assist with payroll coordination and benefits administration </li> <li>Help organize employee engagement activities and training sessions </li> <li>Ensure compliance with company policies and labor regulations </li></ul> Qualifications <ul> <li>Diploma or Bachelor&#x2019;s degree in Human Resources, Business Administration, or a related field </li> <li>0&#x2013;2 years of experience in an HR or administrative role (internships count) </li> <li>Basic knowledge of HR principles and practices </li> <li>Proficiency in Microsoft Office (Word, Excel, Outlook) </li> <li>Strong organizational and time management skills </li> <li>Excellent interpersonal and communication skills </li> <li>High level of confidentiality and professionalism </li></ul> Preferred Skills <ul> <li>Familiarity with HRIS systems (e.g., Workday, SAP SuccessFactors) </li> <li>Attention to detail and accuracy in handling employee data </li> <li>Ability to multitask and prioritize tasks in a fast-paced environment</li></ul>

Junior Human Resources Assistant

About the Opportunity The organization is seeking a detail-oriented Professional Services Operations Coordinator to support the delivery of Professional Services engagements. In this role, the coordinator partners cross-functionally to coordinate operational workflows, maintain project systems, prepare operational reporting, and ensure the consistent execution of service delivery processes. Role and Location <ul><li>Position Title: Professional Services Operations Coordinator</li><li>Employment Type: Full time</li><li>Location: Remote (United States)</li></ul> Key Responsibilities <ul><li>Coordinate with departments including Sales, Implementation, Finance, and Revenue Operations to manage operational tasks that support project success, including project routing, provisioning, and customer transition management.</li><li>Manage customer handovers from the sales team to the delivery phase, confirming that contractual obligations and deliverables are compliant prior to project launch.</li><li>Facilitate handovers from implementation to Customer Success, including auditing project closeout activities completed by implementation consultants.</li><li>Administer Professional Services tools, such as Toggl and Asana, maintaining data integrity and process compliance through project provisioning, template maintenance, user permissions administration, and systematic archiving of completed work.</li><li>Prepare recurring operational reports and dashboards for Professional Services leadership to provide visibility into delivery performance, capacity, utilization, backlog, and project health.</li><li>Maintain standard operating procedures, process documentation, and operational playbooks to support consistent execution across the Professional Services team.</li><li>Support financial operations by tracking operational metrics and maintaining KPI reporting.</li><li>Leverage AI-enabled tools, workflow automations, and platform integrations to enhance efficiency, reduce manual tasks, and ensure data accuracy.</li><li>Audit operational data, project documentation, and delivery readiness across internal systems, collaborating with stakeholders to execute timely corrections and maintain data compliance standards.</li></ul> Qualifications <ul><li>3 to 5 years of experience in Professional Services Operations, Delivery Operations, Project Coordination, or a comparable operational support role within a SaaS or technology company.</li><li>Expertise in utilizing and managing CRM and project management software, particularly Salesforce, Toggl, Asana, and PSA systems.</li><li>Proficiency in Google Sheets or Microsoft Excel, including experience maintaining capacity trackers, operational reporting, and SLA reporting.</li><li>Proven ability to manage routine operational tasks independently, upholding data integrity and meeting project deadlines.</li><li>Strong communication and interpersonal skills to collaborate effectively with diverse stakeholders and reinforce data compliance standards.</li><li>Demonstrated ability to manage multiple cross-functional initiatives concurrently with high operational discipline and attention to detail.</li><li>Experience preparing operational reports and managing data used for leadership decision-making.</li></ul> Compensation and Benefits <ul><li>Annual Base Salary: $78,026 - $98,000.</li><li>Starting compensation is determined based on factors including market conditions, experience, technical and non-technical skills, education, certifications, and relevant business acumen. This posted range does not include potential incentive programs, such as individual or organizational performance bonuses.</li><li>Comprehensive health coverage.</li><li>Retirement plan with employer matching.</li><li>Employee stock ownership program.</li><li>Paid parental leave.</li><li>Paid time off.</li><li>Remote work support stipend.</li><li>Commuter benefits.</li><li>Mental health and wellness support.</li></ul> Equal Opportunity The organization is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, background, or any other status protected by applicable law.

Professional Services Coordinator

# Administrative Support Officer ## About the Role Keller Executive Search is seeking a dedicated Administrative Support Officer to provide essential administrative support to executive search professionals and help ensure seamless day-to-day operations. This role supports high-stakes talent acquisition activities and contributes to delivering a professional experience for clients and candidates. The successful candidate will be organized, detail-oriented, adaptable, and comfortable managing multiple priorities in a fast-paced, collaborative environment. The role involves executive calendar management, document preparation, research, communication, and general administrative support. ## Key Responsibilities * Manage executive calendars and schedule meetings.* Coordinate travel arrangements.* Prepare and edit correspondence, reports, and presentations.* Maintain filing systems and manage documents related to client projects.* Conduct research to support candidate sourcing and client needs.* Provide general administrative support to the executive search team as needed.* Communicate effectively with clients and candidates to maintain a professional experience.* Assist with organizing company events, meetings, and workshops. ## Required Qualifications * Prior experience as an Administrative Assistant or in a similar administrative role.* Familiarity with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.* Strong organizational and multitasking skills.* Excellent written and verbal communication skills.* Ability to handle confidential information with discretion.* Strong attention to detail and accuracy.* Ability to work independently and as part of a team.* Adaptability in a dynamic work environment. ## Preferred Qualifications The original job description does not identify any separate preferred or nice-to-have qualifications. All stated qualifications are therefore included under Required Qualifications. ## Skills &amp; Competencies * Administrative support* Calendar management* Meeting scheduling* Travel coordination* Microsoft Office Suite* Microsoft Word* Microsoft Excel* Microsoft PowerPoint* Microsoft Outlook* Document management* Filing and organization* Research* Candidate sourcing support* Client and candidate communication* Written and verbal communication* Organization* Multitasking* Attention to detail* Accuracy* Confidentiality and discretion* Independent work* Team collaboration* Adaptability ## Education &amp; Experience ### Education No specific educational qualification is stated in the original job description. ### Experience * Prior experience as an Administrative Assistant or in a similar role. ## Work Arrangement &amp; Schedule * Location: Virginia Beach, VA, US* Work Arrangement: Remote* Employment Type: Not specified in the original job description.* Schedule: Not specified in the original job description.* Expected Weekly Hours: Not specified.* Weekend Requirements: Not specified. The source description also refers to &#x201C;remote admin flexibility&#x201D; and administrative assistant opportunities in New York, which is inconsistent with the clearly stated job location of Virginia Beach, VA. The job location above is therefore based on the explicit listing location. ## Compensation &amp; Benefits ### Compensation * Competitive salary: $72,000&#x2013;$88,000 annually, depending on experience. ### Benefits * Comprehensive health insurance, including medical, dental, and vision coverage.* 401(k) retirement savings plan with company match.* Paid Time Off (PTO), including vacation, holidays, and personal days.* Paid sick leave.* Professional growth and skill development opportunities.* Career advancement opportunities.* Supportive, inclusive, and diverse work environment.* Collaborative and innovation-focused culture.* Opportunity to contribute to connecting top talent with life-changing opportunities. ## Compliance / Additional Information ### Professional Growth * Experience within a rapidly growing organization.* Opportunity to expand responsibilities over time within executive recruitment.* Hands-on learning and skill development in talent acquisition. ### Company Culture * Flat management structure with direct access to decision-makers.* Friendly, collaborative U.S.-based team.* Environment that empowers innovation.* Open communication.* No bureaucracy or rigid hierarchies.* Results-oriented approach. ### About Keller Executive Search This position is directly with Keller Executive Search and is not a position with one of its clients.

Administrative

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Medicaid Rebate Analyst Services Specialist Location: Remote $30.00/Hourly Join the Conduent Customer Service Team As a Medicaid Rebate Analyst Services Specialist, you will provide document review and data support to our client. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration. Working for you Here are a few good reasons to work at Conduent: <ul><li>Paid Training </li><li>Pay is $30.00/hour, which may be below your state&#x2019;s minimum wage. Please take this into consideration when applying.</li><li>Medical, dental, 401K/matching, vision benefits, and more! </li><li>PerkSpot - Employee discount program </li><li>Career growth opportunities </li><li>Positive employee friendly culture&#x202F;</li><li>Schedules from 9:00 AM &#x2013; 6:00 PM (EST) Monday to Friday with a 1-hour unpaid lunch</li><li>Equipment is provided. </li></ul>Requirements To be successful in this role you will: <ul><li>Have a Bachelor&apos;s degree in (Healthcare Administration, Finance, and Accounting). </li><li>Must be able to submit to a pre-employment screening.</li><li>Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. </li><li>Previous Pharmacy Technician experience is preferred.</li><li>2-3 years Medicaid rebate administration.</li><li>4-6 years in Healthcare finance, Pharmacy operations, and Accounts receivable. </li></ul>Preferred Skills/Experience As a Medicaid Rebate Analyst Services Specialist, you will: <ul><li>Advanced Microsoft Excel proficiency.</li><li>Financial reconciliation experience.</li><li>Experience working with large datasets and reporting tools.</li><li>Strong analytical and organizational skills.</li><li>Medicaid Drug Rebate Program (MDRP) experience.</li><li>Experience with (Medical Rebate Systems, MMIS, and Rabate Administration Platforms).</li><li>Knowledge of (Pharmacy Claim Processing, National Drug Codes (NDCs), Unit Rebate Amounts (URAs), and Manufacture Rebate Calculations).</li><li>Support quarterly Medicaid rebate invoice generation.</li><li>Calculate, validate, freeze, and distribute rebate invoices.</li><li>Verify invoice accuracy using utilization, NDC, labeler, and program data.</li><li>Maintain invoice distribution records.</li><li>Create CMS-required utilization and invoicing files.</li><li>Ensure invoicing deadlines are met.</li><li>Process rebate payments received via EFT, lockbox, and checks.</li><li>Allocate payments to the 11-digit NDC level.</li><li>Reconcile principal and interest payments against invoices.</li><li>Research allocation discrepancies and unapplied balances.</li><li>Maintain accurate accounts receivable records.</li><li>Ensure payments are properly allocated within service-level expectations.</li><li>Assist with manufacturer dispute research and documentation.</li><li>Enter and maintain dispute records in rebate systems.</li><li>Review exception reports and invoice audits.</li><li>Research invoice variances and reconciliation issues.</li><li>Support reporting and collections activities.</li><li>Monitor outstanding receivables.</li><li>Identify process improvement opportunities.</li><li>Support quarterly and ad hoc reporting initiatives. </li></ul>About The Role The Medicaid Rebate Analyst Services Specialist supports state Medicaid Drug Rebate Programs (MDRP) by managing rebate invoicing, payment allocation, reconciliation, accounts receivable activities, dispute tracking, and audit documentation. This role combines healthcare finance, data analysis, accounts receivable, and regulatory compliance responsibilities. Key Competencies <ul><li>Financial Reconciliation</li><li>Accounts Receivable Management</li><li>Data Analysis</li><li>Regulatory Compliance</li><li>Problem Solving</li><li>Audit Readiness</li><li>Time Management</li><li>Attention to Detail</li><li>Written &amp; Verbal Communication</li><li>Stakeholder/Customer Service </li></ul>Come join us and grow with a team of people who will challenge and inspire you to be the best! We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY &amp; Puerto Rico Metro Areas: MN &#x2013; Minneapolis, IL &#x2013; Chicago, NY &#x2013; New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Apply Today! #Remote44 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.&#x202F;For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $30.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent&apos;s ADAAA Accommodation Policy.

Medicaid Rebate Analyst Services Specialist

Remote role, candidate needs to reside and work in EST/CST hours. We&#x2019;re looking for an Executive Assistant to support the VP of Brand &amp; Creative. This is a high-impact role where you&#x2019;ll be the right hand to a senior leader driving the global evolution of our brand. You&#x2019;ll help create space for creative and strategic thinking by making sure logistics, communication, and organization are handled with excellence. You&#x2019;ll be plugged into the heartbeat of the brand and creative team, and you&#x2019;ll have visibility across marketing leadership Qualifications:<ul><li>Experience: 5&#x2013;7+ years supporting senior executives in fast-moving organizations (creative, marketing, or tech background a plus)</li><li>Communication skills: Clear, professional, and adaptable - able to write in a voice that reflects leadership</li><li>Organization: Highly detail-oriented, thrives on bringing structure to complexity, and can prioritize ruthlessly</li><li>Judgment: Discretion with sensitive information and confidence in decision-making</li><li>Style: Calm under pressure, anticipatory, solutions-oriented, and someone who naturally builds trust</li><li>Tech-savvy: Comfortable with Google Workspace, Slack, expense systems, and scheduling tools; curious about new tools that can make things more efficient</li><li>Culture fit: Someone who&#x2019;s collaborative, creative-minded, and understands the balance of urgency and quality</li></ul> Responsibilities:<ul><li>Manage and optimize the VP&#x2019;s schedule - balancing internal team needs, cross-functional leadership, external partners, and personal commitments</li><li>Anticipate needs - see around corners and take proactive steps to make sure deadlines, meetings, and follow-ups happen smoothly</li><li>Handle communication flow - draft, filter, and prioritize emails, Slack messages, and other correspondence with clarity and discretion</li><li>Support leadership routines - prep materials, capture takeaways, track action items, and keep projects moving forward</li><li>Partner on team culture - help plan offsites, team meetings, recognition moments, and ensure the Brand &amp; Creative org feels connected</li><li>Coordinate travel, logistics, and expenses with precision</li><li>Protect focus time - create the right balance between accessibility and deep work</li><li>Travel Requirement - Up to 30% travel for meetings, conferences and team events</li></ul>

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