AIS Healthcare is the leading provider of Targeted Drug Delivery (TDD) and Infusion Care. With our diverse culture, and our values around Innovation, Stewardship, and Unity, we are committed to Advancing Quality, and Improving Lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience. AIS Healthcare offers great benefits, including health, vision, and dental insurance, long term disability insurance, life insurance, a vacation package, 401K plan with a generous employer match, growth, and more! We offer 100% work from home model! This position is responsible for calling new patients to explain the billing process, having a proactive outreach to patients when meaningful billing changes are implemented by the company, administrating the Financial Assistance Program (FAP), and responding to all inbound patient billing calls. **Required Education And Experience** A high school diploma or general education degree (GED) equivalent is required; some college preferred with collections, verification, and/or analysis experience; customer service call center experience or equivalent combination of education and experience. **Essential Duties And Responsibilities**

*   Communicates with all new patients relative to the billing procedure
*   Proactively reaches out to patients with billing policy changes
*   Addresses patient concerns within duration of initial call or escalates to manager if necessary
*   Conducts follow-up phone calls to patients needed; recognizes and resolves customer issues in a timely manner and escalates to leadership as necessary
*   Serves as an initial and consistent point of contact for patients regarding financial assistance program regarding statements, insurance changes, and charges
*   Manages, updates, and communicates all aspects of the FAP to appropriate department
*   Communicates and obtains any requested patient information changes for database maintenance/updates
*   Inputs data into the company computer platform to keep each customer record updated
*   Shares knowledge gained with other staff members and works as a team
*   Interacts with others in a positive, respectful, and considerate manner
*   Recognizes patients’ rights and responsibilities and supports them in the performance of job duties, respects patient’s rights to privacy and confidentiality
*   Performs other job-related duties as assigned

**Qualification Requirements**

*   Answer telephone promptly and in a polite and professional manner
*   Strong customer service acumen
*   Effective verbal and listening communication skills
*   Ability to make decisions, solve problems, and work independently
*   Demonstrate attention to detail and accuracy
*   Basic computer proficiency
*   Ability to quickly learn the use of Lynx and CPR+
*   Knowledge in the use of Microsoft applications

**Steps To Apply** Complete the required Culture Index Candidate Assessment (Directions to follow below in this job posting, so please read in its entirety). \*\*\* No application will be considered if the applicant does not follow instructions and complete the assessment as part of the application process. _Culture Index Candidate Assessment_ Why does AIS utilize the Culture Index Assessment? We recognize how important our employees are to the success of our company. Our company continues to thrive due to a culture of teamwork and our ability to match potential hires with positions that best utilize their natural traits and skillsets. AIS utilizes the Culture Index Candidate Assessment surveys to help us select the best match for our positions. How can I complete the assessment? Copy and paste the following link into your browser and press enter. Then, select the corresponding position for which you are applying. (Only one assessment per candidate is required.) The assessment is brief, taking less than ten minutes to complete. portal.cultureindex.com/public/survey/general/0BFB8F0000 _AIS HealthCare™_ _is the leading provider of advanced sterile, patient-specific intrathecal pump medications and in-home intravenous infusion, including immune globulin therapies. These services, combines with your advanced nursing and care coordination solutions, assist physicians and hospitals in delivering a superior level of care for optimal therapeutic outcomes._ _We offer a wonderful work culture, looking for an impact player who is positive, earnest and hardworking. For more information on our company, please visit our website at_ _www.aiscaregroup.com__._

Medical Insurance Customer Service Advisor

Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO/Content, CRO, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time. At Directive, we’re always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences. As we continue to grow, we’re always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing. The Paid Strategists are a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders on executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses.

*   This role is listed internally as Senior Account Strategist, Paid Media\*

**Roles & Responsibilities**

*   Oversee and lead a collection of Paid Media accounts
*   Serve as direct support to client contacts
*   Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic
*   Drive referrals via client relationships and professional network
*   Build strategies for clients each quarter
*   Have the ability to create, maintain, and optimize budgets for paid media campaigns across multiple channels
*   Deeply understand client positioning and unique value propositions
*   Confirm lead routing is accurate within a CRM
*   Understand the value of Programmatic campaigns
*   Responsible for personal productivity and utilization
*   Work directly with Associate Director to ensure internal and client goals are being achieved
*   Execute and optimize PPC advertising campaigns across multiple platforms including Google Ads, Facebook Ads, and LinkedIn Ads, focusing on keyword research, ad copywriting, and audience targeting to maximize ROI

**What You Offer**

*   3+ years experience working at a performance/digital marketing agency
*   Experience working specifically with B2B SaaS/tech clients in an agency setting
*   Deep expertise across paid search and paid social advertising campaigns, such as Google Ads, Facebook Ads, LinkedIn Ads and others
*   Proficiency in using advertising platforms and tools such as Google Ads, Facebook Business Manager, LinkedIn Campaign Manager
*   Strong understanding of PPC principles, including keyword research, ad copywriting, bid management, and campaign optimization
*   Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance
*   Ability to drive results and measure via OCT
*   Proven and measurable success with mid-market or enterprise accounts
*   A unique perspective on how to drive value for SaaS
*   Ability to translate and articulate strategy and tell stories with data
*   Equal parts competitive and curious; you’re a true problem solver
*   You live on the cutting edge of the industry, always looking for opportunities to grow and share
*   Ability to organize, prioritize and manage multiple projects simultaneously
*   You’re quality-obsessed and have not lost your soul for advertising
*   Travel to visit clients approximately once per year, per client or as needed

**What Success Looks Like**

*   You encompass our core values through every interaction; internally and externally
*   Effectively manage approximately five mid-tier and enterprise accounts
*   Meet and exceed department level OKRs, such as client growth and goal attainment
*   Build client trust and relationships that create consistent renewals
*   Cross-sell services that align with client goals and objectives
*   Clearly communicate results with client point of contact and executives
*   Exceptional decision making, as it relates to strategic direction for accounts

**What We Offer** 🏠 We have a set living wage at Directive; The annual base salary range for this position based in the United States is $90,000- $110,000 USD with potential for bonus eligibility. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience. 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents **Benefits To Support The Whole Person** 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace 💪 Physical - Gympass 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave 💰 Financial - Traditional and Roth 401(k) with a 3% company match 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time 🌴 Annual Anniversary Trip with peers and executive leadership for fun and entertainment! **Work Environment Requirements** As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to careers@directiveconsulting.com. **Additional Information** At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Senior Paid Media Strategist (Remote US)

**Integration & Engineering ServicesRemote, USA (Cincinnati, Columbus, Detroit, Philidelphia, Atlanta, Denver, Dallas)_We are seeking talented individuals to join our growing team!__CONVERGIX Automation Solutions leverages the strengths, experience, and capabilities of our existing businesses, along with new talent, to transform and grow into the ultimate automation solutions trusted partner, capable of solving any industrial automation challenge._** Are you ready to embark on an exciting journey with Convergix Automation? As an Account Manager, you'll be at the heart of our sales success, forging and nurturing strong business relationships with both existing customers and new prospects. This dynamic role offers a perfect blend of frequent client interactions and close collaboration with our talented engineering team to create bespoke solutions that exceed customer expectations. Your efforts will be crucial in achieving our sales targets and enhancing our Net Promoter Score. The Account Manager will be responsible for selling custom Automation Solutions in multiple industries, including but not limited to Aerospace, Agriculture, Automotive, Consumer Products, Electric Vehicle, Energy, Furniture & Appliances, Logistics, Medical, Food Processing, Military, Recreational Vehicle, Transportation and Oil and Gas. Additionally, the Account Manager will have the opportunity and responsibility to sell across the Convergix Automation platforms including our locations the US, Canada and the UK. **Support And Collaboration** At Convergix, we are passionate about empowering our Account Managers to thrive. Our Sales team enjoys unparalleled support, including hands-on guidance from Executive leadership throughout the sales process, cutting-edge technical expertise from our Applications engineers, and seamless execution and delivery through strong partnerships with our operations team. We are dedicated to making your success our priority. **What Would a Typical Day Look Like?**

*   Drive new and current business relationships with targeted prospects and customers across defined segments and applications.
*   Manage key customer accounts for key target segments including but not limited to, Automotive, Consumer Products, Energy, Furniture & Appliances, Logistics, Life Sciences, Medical Devices, Food Processing, Specialty Chemical and Oil and Gas.
*   Develop strong relationships with important and prospective customers, including corporate, plant, and facility executives, as well as maintenance, production, and engineering staff.
*   Convergix is looking to grow into new markets that support our core expertise, and we have a compelling value proposition for customers.
*   Work closely with customers to understand business needs and recommend continuous improvement and innovative plans to achieve sales growth.
*   Drive the sales process with customers from prospecting to qualifying, to the closing of the business.
*   Develop and execute successful win strategies for single sales opportunities to increase bookings.
*   Actively engage in the internal selling process working together with the application engineering team, marketing team, and business to ensure complete alignment in process and value proposition.
*   Act as a spokesperson and advocate for Convergix within the industry, promote Convergix, and represent the company’s vision, culture, and values.
*   Attend industry events as needed and assist in the development of the Convergix go-to market plan.
*   Participate in or conduct weekly sales meetings to review pipeline and strategy.

**What Qualifies You for this Opportunity?**

*   College degree (Business or Engineering), or equivalent work experience
*   5+ years’ experience in Automation equipment, Controls, Mechanical designs, and Robotics (Preferably sales and/or engineering)
*   Proven Successful history of selling solutions & equipment, meeting or exceeding KPI’s
*   Technical aptitude to adequately qualify opportunities and communicate within internal engineering teams
*   Deep understanding of the automation market
*   Entrepreneurial Spirit with the mindset of customer success and a high degree of passion
*   Highly coachable and trustworthy
*   Demonstrated track record of closing engineering service offerings for projects in the range of $100K to $5M in defined industry and segments
*   High integrity and commitment to delivering Convergix Automation’s values to customers.
*   Established network of business contacts and clients
*   Motivated and passionate about working with people and overcoming challenges through collaboration to drive a win-win paradigm
*   Outstanding written and verbal communications skills
*   An ambitious and persuasive achiever with a casual and direct communication style
*   Ability to build strong relationships with decision makers at the director level and above across an organization (engineering, procurement, supply chain, and operations)
*   Must have reliable transportation and be able to travel over 50% of the time within the US and Canada to meet with customers, vendors, and contacts at various corporate, business, and plant locations to achieve objectives.

**Physical Demands**

*   While performing the duties of this position, the employee is regularly required to stand, walk, sit, use hands to feel objects, reach with hands and arms, stoop, kneel, talk and hear.
*   Occasionally lifts or move up to 25 pounds

**What does CONVERGIX Offer You?** Here at CONVERGIX, we offer a very generous compensation and benefits package including:

*   Comprehensive benefits and 401K/RRSP packages (including health, dental, vision coverage and more!)
*   Clear paths for career advancement and opportunities for professional development
*   Hands on experience with the latest automation technologies and tools
*   The chance to be part of a globally recognized workplace that consistently develops cutting-edge solutions that set industry standards
*   A diverse and inclusive atmosphere that provides support for employees from all walks of life

**About Convergix Automation Solutions** Convergix Automation Solutions designs, engineers and integrates hardware and software to automate its customers' operations. Convergix specializes in creative, custom solutions and serves customers in a broad range of industries. With over 900 employees and 19 locations worldwide, Convergix is a leading global diversified automation provider. Our vision is to become the ultimate trusted partner, capable of solving any industrial automation challenge with our passionate people, world-renowned processes and diverse experience. **Learn more about us:https://convergixautomation.com/What does CONVERGIX value?** Our values are our foundational concepts on which we build CONVERGIX; we adhere to these no matter what mountain we climb.

*   Integrity - Respect, Transparency, Commitment
*   Excellence - Continuous Improvement, Innovation, Collaboration, Communication
*   Passion - Momentum, Sense of Urgency, Growth, Success, Velocity

_We thank all candidates for their interest, however only those considered for an interview will be contacted._ _#HP_

Latest Remote Jobs inColumbus, OH·Marketing

Medical Insurance Customer Service Advisor

Medical Insurance Customer Service Advisor

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Senior Paid Media Strategist (Remote US)

Account Manager

Account Manager

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Columbus, OH·Marketing