Company Description Nurse Life Coach Academy is a fast-growing, fully remote education company dedicated to certifying Nurse Life Coaches nationwide and transforming the nursing profession. The team is lean, mission-driven, and focused on helping nurses find purpose, prevent burnout, and create sustainable, fulfilling careers. Team members enjoy a remote-first culture designed for flexibility, autonomy, and meaningful impact. Joining the organization offers a ground-floor opportunity in a rapidly expanding market, with direct exposure to coaching, wellness, and nurse education. The company values voices that challenge the status quo and welcomes individuals eager to shape the future of nursing.
Role Description The Confirmation Specialist (Monday-Thursday) is a part time, remote role responsible for ensuring that prospective students and clients have clear, accurate, and timely confirmation of their appointments, and key program details.
Think you may be a good fit? Email: laura@nurselifecoachacademy.com with a loom of you and your experience attaching your resume.
We will NOT interview candidates who do not take the time to read this and email us a loom or zoom video.
Pay: 22.00/hr + Monthly Show-Rate Bonuses
This role includes managing confirmation workflows, sending and updating confirmation communications, verifying client information, and following up with individuals via email, phone, or messaging platforms. The Confirmation Specialist will maintain organized records in the CRM or relevant systems, monitor attendance and show-up rates, and collaborate with enrollment and operations teams to streamline processes. Day-to-day tasks also involve responding to confirmation-related inquiries, troubleshooting scheduling or access issues, and providing a professional, supportive experience that reflects the Academy’s mission and values.
Qualifications
- Strong communication skills, including clear written and verbal communication and professional phone etiquette.
- Experience with customer service or client support, including handling inquiries, resolving issues, and maintaining a positive client experience.
- Comfort with digital tools such as CRM systems (Hubspot) , calendar and scheduling software, email platforms, and messaging applications.
- Organizational and time-management skills, including the ability to manage multiple confirmations, follow-ups, and deadlines across Thursday–Sunday.
- Attention to detail in data entry, record-keeping, and verification of client information.
- Ability to work independently in a remote environment, with reliable internet access and a quiet, professional workspace.
- Availability to consistently work Thursday through Sunday and coordinate with team members across different time zones.
- Previous experience in education, coaching, healthcare, or administrative is beneficial.
- Demonstrated alignment with wellness, coaching, or nurse advocacy is a plus.
