JOY Travel Group logo

Operations Coordinator

JOY Travel Group
Department:Administrative
Type:REMOTE
Region:New York, NY
Location:United States
Experience:Junior
Salary:$42,000 - $60,000
Skills:
OPERATIONS COORDINATIONWORKFLOW MANAGEMENTPROCESS DOCUMENTATIONTASK COORDINATIONSCHEDULINGCUSTOMER SERVICEDATA ENTRYREPORTING
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Job Description

Posted on: August 19, 2026

Joy Travel Group is hiring for the Operations Coordinator position. This is a 100% remote, full-time role open to candidates in the United States. The position supports B2B hotel distribution, travel-agency partner support, hotel booking operations, account coordination, data, product support, and travel technology.

Primary Responsibilities

  • Coordinate assigned administrative, scheduling, operational, project, service, or workflow tasks using approved digital tools.
  • Maintain accurate records, trackers, schedules, documentation, work queues, and follow-up items.
  • Communicate task status, missing information, routine exceptions, and next steps to relevant stakeholders.
  • Review recurring workflows for accuracy, timeliness, and completeness and escalate issues according to documented procedures.
  • Prepare clear handoff notes, reports, or status updates so remote teams can complete work reliably.

Required Qualifications

  • Strong written communication and dependable professional follow-through.
  • Comfort working independently in a 100% remote environment with clear deadlines and documented procedures.
  • Ability to use common business tools such as email, spreadsheets, shared documents, CRM or web-based systems.
  • Careful attention to accuracy, confidentiality, record quality, and task completion.
  • Ability to learn role-specific systems and communicate questions, exceptions, or status updates promptly.

Role-Specific Skills

Strong candidates for the Operations Coordinator position will be comfortable using skills such as Operations Coordination, Workflow Management, Process Documentation, Task Coordination, Scheduling, Customer Service, Data Entry, Reporting. The selected candidate should apply these skills directly to the responsibilities of the role while maintaining accurate records, dependable follow-up, and professional remote communication.

Employment Details

  • Work arrangement: 100% remote within the United States.
  • Employment type: Full Time.
  • Experience level: Associate.
  • Base compensation: $42,000–$60,000 per year, depending on experience and qualifications.

For this posting, all assigned duties are designed to be completed through approved online systems, phone, email, chat, shared documents, or other digital collaboration tools. Candidates should follow employer procedures and complete any lawful, role-appropriate pre-employment screening requirements applicable to the position.
Originally posted on LinkedIn

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