Legal Operations Specialist
Workplace type: Remote.
Location: United States
• Job type: Full-time
• Salary range: $75,000 to $85,000 per year
Description
If you are the person who notices when a process is broken, fixes it, documents it, and makes sure it never breaks the same way twice, we want to hear from you.
KK Legal & Advisory Services is looking for an Operations Specialist who thrives on organization, technology, follow-through, and ownership. This is not a role for someone who waits to be told what to do next. We need someone who can keep multiple systems moving, make sure no lead or client detail falls through the cracks, and build the operational foundation that allows our attorneys to stay focused on clients, legal work, and growth.
What’s in it for you
This is a high-growth opportunity inside a boutique law firm where your work will have a direct, visible impact on the business. You’ll receive:
• $75,000 to $85,000 annual salary, depending on experience
• Employer-sponsored medical coverage, with dental, vision, and life insurance
• Paid time off and firm holidays
• 401(k) retirement plan
• Remote work for U.S.-based candidates
• A role with meaningful autonomy and increasing operational ownership as the firm grows
• The opportunity to build on a documented, running system
• Direct exposure to firm leadership and attorneys
• A clear path toward broader operations leadership as KK Legal scales
This position works West Coast hours. Los Angeles candidates are preferred, and local team members may be asked to work a hybrid schedule.
Key responsibilities
You will help run the operational engine of the firm from first client contact through onboarding and active service. Your responsibilities will include:
• Own inbound lead intake in Lawmatics and make sure every inquiry receives timely, systematic follow-up.
• Ensure no prospective client falls through the cracks and every inquiry is answered within 24 hours.
• Prepare and deliver a consolidated daily contact report to leadership.
• Prepare engagement documents for attorney review.
• Set up new clients and matters in Clio the same day an engagement is signed.
• Keep client and matter records accurate, complete, and consistent.
• Support attorneys with scheduling, document preparation, coordination, and day-to-day administrative needs.
• Maintain operational accuracy across Lawmatics, Clio, ClickUp, Google Workspace, DocuSign, and Docket Track.
• Build and maintain SOPs so important knowledge lives in the system rather than in one person’s head.
• Identify bottlenecks and improve workflows through stronger processes and automation.
• Track intake, onboarding, and follow-up metrics and surface trends or problems to leadership.
• Take ownership of operational issues and drive them through resolution.
Requirements
You may be a strong fit if you:
• Have 3+ years of experience in operations, administration, or practice management, ideally in a law firm or professional-services environment.
• Are highly tech-savvy and can quickly become fluent in multiple software platforms.
• Have experience with legal practice-management and client-intake software; Lawmatics and Clio experience are strongly preferred.
• Have built SOPs, documented processes, or improved technology-driven workflows.
• Are exceptionally organized and known for strong follow-through.
• Communicate clearly and professionally in writing.
• Exercise sound independent judgment and know when to escalate an issue.
• Handle confidential and sensitive information with discretion.
• Enjoy creating order, consistency, and accountability behind the scenes.
• Are comfortable taking ownership rather than waiting for step-by-step direction.
We are especially interested in someone who naturally closes loops. If you see an issue, you follow it through until it is resolved.
About KK Legal
KK Legal & Advisory Services is a boutique business and transactional law firm serving founders, investors, and companies operating in highly regulated and emerging industries, including cannabis, nicotine, nootropics, and other evolving markets.
The firm was built around a simple idea: clients should receive quick responses, clear guidance they can actually use, and ownership of their matters from start to finish. KK Legal combines sophisticated legal experience with the responsiveness and hands-on service of a focused boutique firm.
That same philosophy applies internally. We value people who take responsibility, communicate clearly, solve problems proactively, and make the people around them more effective. If you want to join a growing firm where you can do more than manage tasks, and instead help build the systems that support the next stage of the firm’s growth, we’d like to hear from you.
How to apply
Send your resume and a short note describing your legal-operations experience, including any experience with Lawmatics or Clio, to admin@kklegaladvisory.com. Applications with the note will be prioritized.
