Documentation Specialist

Billingsley Travel Agency is hiring for the Documentation Specialist position. This is a 100% remote, full-time role open to candidates in the United States. The role focuses on scheduling, documentation, email coordination, record maintenance, and day-to-day administrative support in a distributed work environment. The work supports leisure and event travel including cruises, all-inclusive trips, sports travel, weddings, honeymoons, theme-park vacations, airfare, and groups. Primary Responsibilities

• Maintain calendars, schedules, shared documents, email queues, digital records, and recurring administrative tasks.
• Prepare, organize, and update documents, trackers, forms, reports, and internal records using cloud-based tools.
• Coordinate follow-up with customers, vendors, candidates, providers, or internal team members as appropriate to the role.
• Monitor deadlines and work queues, flag missing information, and keep assigned tasks moving to completion.
• Handle business information carefully and follow documented procedures for remote work and recordkeeping.

Required Qualifications

• Strong written communication and dependable professional follow-through.
• Comfort working independently in a 100% remote environment with clear deadlines and documented procedures.
• Ability to use common business tools such as email, spreadsheets, shared documents, CRM or web-based systems.
• Careful attention to accuracy, confidentiality, record quality, and task completion.
• Ability to learn role-specific systems and communicate questions, exceptions, or status updates promptly.

Role-Specific Skills Strong candidates for the Documentation Specialist position will be comfortable using skills such as Administrative Support, Calendar Management, Email Communication, Data Entry, Document Management, Record Management, Scheduling, Spreadsheets. The selected candidate should apply these skills directly to the responsibilities of the role while maintaining accurate records, dependable follow-up, and professional remote communication. Employment Details

• Work arrangement: 100% remote within the United States.
• Employment type: Full Time.
• Experience level: Associate.
• Base compensation: $38,000–$52,000 per year, depending on experience and qualifications.

Billingsley Travel Agency uses remote-first workflows for this position. All assigned duties are designed to be completed through approved online systems, phone, email, chat, shared documents, or other digital collaboration tools. Candidates should be prepared to follow company procedures and complete any lawful pre-employment screening requirements applicable to the role.