Role Mission
The role is accountable for vendor requests, confirmation tracking, and delivery coordination while supporting travel services, reservations, itinerary coordination, supplier follow-up, and traveler support. For Shroff Travel, the work should leave source details, decisions, owners, and open items easy for another authorized teammate to follow without guesswork.
Core Responsibilities
- For the Vendor Coordinator workflow at Shroff Travel, maintain organized digital files and recurring trackers; use Venue Sourcing and Vendor Coordination to keep the work complete and ready for the next authorized step. This supports vendor requests, confirmation tracking, and delivery coordination within travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
- For the Vendor Coordinator workflow at Shroff Travel, compare records across approved systems and flag inconsistencies; use Event Planning and Event Operations to keep the work complete and ready for the next authorized step. This supports vendor requests, confirmation tracking, and delivery coordination within travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
- For the Vendor Coordinator workflow at Shroff Travel, update structured data while preserving traceable source references; use Vendor Coordination and Client Communication to keep the work complete and ready for the next authorized step. This supports vendor requests, confirmation tracking, and delivery coordination within travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
- Coordinate the parts of vendor requests, confirmation tracking, and delivery coordination that require customer, traveler, vendor, partner, or teammate follow-up, and document the next action within travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
- Review exceptions that could affect vendor requests, confirmation tracking, and delivery coordination, preserve the supporting source information, and escalate unresolved items through the appropriate Shroff Travel workflow for travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
- Comfort with spreadsheets and structured records, especially when supporting leisure and corporate travel, reservations, ticketing support, itinerary coordination, supplier communication, and customer service as the Vendor Coordinator. Apply this standard while working on vendor requests, confirmation tracking, and delivery coordination across travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
- Strong typing accuracy and attention to detail, especially when supporting leisure and corporate travel, reservations, ticketing support, itinerary coordination, supplier communication, and customer service as the Vendor Coordinator. Apply this standard while working on vendor requests, confirmation tracking, and delivery coordination across travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
- Practical ability in Event Coordination, Venue Sourcing, and Event Planning, with enough judgment to apply those skills to vendor requests, confirmation tracking, and delivery coordination across travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
- Reliable written communication, remote follow-through, and documentation habits that keep vendor requests, confirmation tracking, and delivery coordination traceable for Shroff Travel while supporting travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
Full-time. Associate level. 100% remote within the United States. Base salary: $46,000-$68,000 per year. Strong performance means vendor requests, confirmation tracking, and delivery coordination stays accurate, visible, and on time while supporting travel services, reservations, itinerary coordination, supplier follow-up, and traveler support.
