Broker Assistant

WHO WE ARE:

R.E. Chaix & Associates Insurance Brokers, based in Irvine, California, is a wholesale insurance brokerage licensed nationwide and specializing in Property & Casualty, Professional Liability, Workers’ Compensation, Environmental, Marine, Garage, Commercial Auto, Personal Lines, Oil & Gas, Cannabis, and Special Programs.

Founded in 1987, R.E. Chaix has grown to more than $100 million in premium volume while maintaining a strong focus on service and relationships with independent agents and quality admitted and non-admitted markets.

THE ROLE:

We are seeking a motivated and detail-oriented Commercial Broker Assistant to join our Property & Casualty department. This is a full-time, remote position providing administrative and account support throughout the policy lifecycle.

The Commercial Broker Assistant works closely with brokers, underwriting team members, retail agents, and internal departments to support timely and accurate servicing of commercial insurance accounts.

Position Title: Broker Assistant

Department: Commercial Lines - Property/Casualty

Location: Remote based in the U.S.

Position Type: Full-Time, Non-Exempt (Hourly)

Pay Range: $33.00–$40.00 per hour

The anticipated hourly pay range for this position is $33.00–$40.00 per hour. Actual compensation will be determined based on relevant experience, skills, qualifications, and internal equity.

This position is classified as non-exempt and is eligible for overtime compensation in accordance with applicable federal, state, and local laws.

KEY RESPONSIBILITIES:

• Create and maintain reports used to track business activity.
• Process endorsements, inspections, binders, and other policy maintenance transactions.
• Maintain accurate file documentation and compliance records within electronic filing systems.
• Enter and maintain information across multiple systems throughout the policy lifecycle, including proposals, confirmations, endorsements, and policy changes.
• Support accurate and timely servicing and billing of accounts and assist with premium-related transactions.
• Communicate with retail agents and other business partners to obtain required information and assist with the resolution of account questions.
• Collaborate with brokers, underwriting team members, and internal departments regarding account servicing needs.
• Participate in training and development activities to expand insurance and underwriting knowledge.
• Provide administrative support and assist with projects and other job-related assignments as needed.

REQUIRED QUALIFICATIONS

• Minimum of 2 years of commercial insurance experience.
• Experience as a Broker Assistant, Associate Broker, Account Manager, or in a similar commercial insurance support role preferred.
• Strong written and verbal communication skills.
• Strong customer-service orientation and ability to develop professional relationships with agents and internal partners.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency with Microsoft Office, including Excel.
• Ability to follow direction and work independently with appropriate supervision.
• Demonstrated reliability and dependability.
• Ability to appropriately handle confidential and sensitive information.

BENEFITS:

Health & Welfare Benefits

Eligible employees have access to multiple benefit options, including medical, dental, vision, life insurance, and other benefit programs. The Company contributes toward eligible employee health coverage in accordance with the terms of the applicable benefit plans.

401(k) Retirement Plan

Eligible employees may participate in the Company's 401(k) retirement plan, including employer matching contributions, subject to the terms and eligibility requirements of the plan.

Paid Time Off

Eligible employees receive paid time off, including vacation, sick leave, and company-observed holidays, in accordance with applicable Company policies and state and local law.

Company Culture

As a remote-based organization, we strive to maintain a collaborative, communicative, and team-oriented workplace.

Career Development

We support employee development and provide opportunities for career growth across multiple disciplines based on business needs, employee performance, qualifications, and professional interests. We value internal development and consider qualified internal candidates for advancement opportunities whenever appropriate.

EQUAL EMPLOYMENT OPPORTUNITY

R.E. Chaix & Associates Insurance Brokers is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

R.E. Chaix & Associates Insurance Brokers provides reasonable accommodations to qualified applicants and employees with disabilities and for sincerely held religious beliefs and practices, as required by applicable law.