Head of Presales - Remote - USA

About FullStack FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential. We’re Most Proud Of

• Offering life-changing career opportunities to talented software professionals across the Americas.
• Building highly-skilled software development teams for hundreds of the world’s greatest companies.
• Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
• Our 4.2-star rating on GlassDoor.
• Our client Net Promoter Score of 68, twice the industry average.

The Position We are looking for a Head of Presales, someone who can bridge the gap between complex engineering capabilities and executive business value. You will be in charge of transforming high-level client needs into scalable, AI-driven technical roadmaps. Your mission is to ensure that every engagement we sign is rooted in technical excellence, commercial viability, and long-term delivery success. What You'll Do

• Establish reporting on active and historical opportunities to track win rates and pipeline health. Build a library of reusable technical assets and modular proposal materials to accelerate the sales cycle.
• Lead the end-to-end design of complex technical solutions for enterprise accounts, ensuring proposals are scalable, repeatable, and high-margin.
• Act as a trusted advisor to CTOs and CIOs, translating business objectives into product engineering and AI-driven roadmaps.
• Standardize the proposal process, from initial discovery to SOW execution, ensuring a seamless transition from "Sold" to "Delivery."
• Infuse GenAI, MLOps, and automation into our pursuit strategy, showcasing how our "Builder’s Culture" drives engineering productivity.
• Build and mentor a world-class team of Solutions Architects, fostering a culture of technical curiosity and commercial acumen.

What You Bring

• 12+ Years of Tech Services Experience: A deep expertise in global talent platforms, technical consulting, or digital transformation (experience at a high-scale firm is a major plus).
• Proven Client Success Leadership: Experience leading Client Success or Account Management at the Director level or above, with a focus on retention and portfolio growth.
• Hybrid Technical/Commercial Acumen: You can speak "Engineering" with a Lead Developer and "PnL" with a CFO. You understand the nuances of network infrastructure, cloud (AWS/GCP), and the modern SDLC.
• Consultative Sales Mastery: A track record of turning ambiguous client problems into structured, multi-year engagement models.
• Builder Mentality: Experience scaling operations in high-growth environments (e.g., Fintech/Wealthtech or global staffing), with the ability to create processes where none exist.

What We Offer

• Competitive Salary.
• Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays).
• 100% remote work.
• The ability to work with leading startups and Fortune 500 companies.
• Health, dental, and vision insurance.
• 401(k) w/ 4% match.
• Ample opportunity for career advancement.
• Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Learn more about our Applicants Privacy Notice.