This is a Fully Remote Job
About Our Client:
The organization operates in the professional services industry, focusing on providing support to middle-market clients globally. It addresses the challenge of navigating change by empowering clients and employees to achieve their potential through expert services and a strong cultural environment. The organization emphasizes talent experience and client engagement as key to its market position.
About the Opportunity:
The HUMAN RESOURCES OUTSOURCING SUPERVISOR role involves delivering hands-on HR support across multiple clients while overseeing the daily work of HR Associates and Senior Associates. This position is responsible for ensuring high-quality HR execution, compliance, and operational excellence for small and mid-sized businesses. The role combines direct HR work with team leadership and is suited for an experienced HR professional aiming to expand into broader leadership.
Responsibilities:
- Deliver accurate HR services across the hire-to-retire lifecycle including employee relations, compliance, onboarding/offboarding, and HRIS administration.
- Supervise and coordinate daily tasks of assigned HR Associates and Senior Associates, managing workloads and deadlines.
- Review work products for accuracy, completeness, and adherence to methodology.
- Provide HR guidance on employee relations, performance management, workplace investigations, and compliance, escalating complex issues.
- Support HR compliance assessments and process reviews, identifying gaps and recommending corrective actions.
- Develop and maintain standardized HR processes, playbooks, templates, and job aids.
- Manage deliverables, timelines, priorities, and utilization across workstreams.
- Mentor junior team members through guidance and knowledge sharing.
- Adapt to changing client and team priorities with a flexible approach.
- Contribute to proposal development and business development activities with HR expertise.
- Perform other duties to support client engagements, the team, and practice growth.
Requirements:
- Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field.
- SHRM and/or HRCI certification.
- Minimum 5 years of progressive HR experience in consulting, outsourcing, multi-client, or multi-unit environments, with at least 1 year supervising HR staff.
- Hands-on experience in multiple HR lifecycle areas including employee relations, compliance, policy development, and operations.
- Knowledge of multi-state employment, wage and hour, and leave compliance.
- Strong organizational and project coordination skills.
- Experience using HRIS platforms such as Rippling, ADP, Paychex, UKG, or Paylocity.
- Proficiency with Microsoft Word, PowerPoint, and Excel.
- Ability to manage ambiguity and adapt to changing needs.
- Strong communication and relationship-building skills.
- Ability to travel up to 25% as needed.
Preferred Qualifications:
- Additional HR or related certifications.
- Benefits administration experience or certifications.
- Experience managing multiple assignments with deadlines and utilization targets.
Pay Range and Compensation Package:
- The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.