This is a Fully Remote Job
About Our Client:
This organization operates in the risk management sector, providing solutions for workers' compensation, auto, health, and disability management. Established in 1987 and publicly traded since 1991, the company delivers integrated services supported by investments in human capital and technology. It maintains a nationwide presence with over 4,000 employees and emphasizes core values including accountability, commitment, excellence, integrity, and teamwork.
About the Opportunity:
The CASE MANAGEMENT COORDINATOR supports case management nurses by facilitating communication and administrative functions essential to delivering compliant and high-quality managed care services. This role ensures efficient coordination among internal teams, clients, and external partners, contributing to timely treatment goals and return-to-work outcomes.
Responsibilities:
- Provide daily administrative support to Case Management nurses
- Assist nurses with telephone communications involving clinics
- Prepare, proofread, and distribute correspondence to clients, providers, and stakeholders
- Support care coordination through accurate documentation and communication
- Deliver customer support services
- Maintain organized client files with up-to-date records
- Assist in preparing and distributing reports
- Ensure compliance with HIPAA, confidentiality, and organizational policies
- Perform additional duties as assigned
Requirements:
- High School diploma or equivalent
- Clinical background preferred
- Effective multitasking skills in a fast-paced, team-oriented environment
- Strong written and verbal communication skills
- Ability to meet deadlines with high attention to detail and accuracy
- Proficiency with Microsoft Office, including Excel
- Strong interpersonal, time management, and organizational skills
- Ability to work independently and collaboratively
Pay Range and Compensation Package:
- Pay Range: $16.74 to $26.92 per hour, determined based on factors including location, experience, qualifications, and market conditions
Benefits & Perks:
- Medical insurance (HDHP) with pharmacy
- Dental insurance
- Vision insurance
- 401(k) and Roth 401(k) options
- Paid time off
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.