This is a Fully Remote Job
About Our Client:
Family Entertainment Group operates in the family entertainment industry, focusing on designing, developing, and managing family entertainment centers and amusement experiences. The company addresses the need for quality family-oriented entertainment by providing outsourced facility management and arcade operations for resorts, hotels, casinos, and amusement parks. It also owns and operates standalone family entertainment centers under various brand names and manages nearly 90 locations across the United States.
About the Opportunity:
The ADMINISTRATIVE ASSISTANT, GAME OPERATIONS & STRATEGY plays a crucial role in supporting the daily administrative and operational functions of the game operations department. This position ensures smooth coordination among leadership, field operations, vendors, purchasing, and accounting, thereby facilitating clear communication and efficient processes. The role contributes by managing schedules, maintaining accurate records, supporting billing and purchasing activities, and tracking assignments to ensure timely completion.
Responsibilities:
- Coordinate calendars, meetings, travel, and game-related administrative tasks.
- Prepare agendas, presentations, spreadsheets, correspondence, and meeting notes.
- Track decisions, owners, and deadlines; follow up and highlight items requiring attention.
- Maintain department records, project files, and contact information.
- Handle confidential business, employee, vendor, and financial information discreetly.
- Prepare purchase requests and purchase orders through established approval processes.
- Coordinate vendor quotes, order confirmations, deliveries; track open orders and communicate delays or discrepancies.
- Collect and organize invoices and documentation for accounting; assist in resolving billing and capital expenditure questions.
- Reconcile purchasing and expense records and allocate costs appropriately.
- Maintain trackers for equipment orders, installations, relocations, and initiatives; prepare status reports.
- Coordinate with field leaders, technical teams, home office personnel, and vendors.
- Route requests to appropriate owners and ensure resolution is documented.
- Suggest practical solutions for recurring administrative issues and support evolving department projects.
Requirements:
- Minimum 3 years of experience in administrative support, operations, purchasing, or related fields.
- Strong organizational skills, attention to detail, and reliable follow-through.
- Clear written and verbal communication with leadership, field teams, and external partners.
- Proficiency in Microsoft 365 applications such as Excel, Outlook, Word, and PowerPoint.
- Experience with invoices, purchase orders, and expense reports or ability to learn relevant accounting systems.
- Sound judgment in handling sensitive information and managing competing priorities.
- Ability to work independently, seek guidance when necessary, and raise concerns promptly.
- High school diploma or equivalent required; additional business or administrative education preferred.
Pay Range and Compensation Package:
- The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Benefits & Perks:
- Medical, dental, and vision coverage.
- 401(k) plan with company match.
- Paid time off and holidays.
- Employee discounts.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.