Program Coordinator

Are you passionate about knowledge management, HR operations, and AI-driven tools? Join our team as a Knowledge Intelligence Partner, where you’ll play a critical role in scaling HR knowledge systems and enabling employees to access, understand, and apply information effectively across the organization.

Location: Seattle, WA | Austin, TX | Bay Area, CA | New York, NY | Remote

Duration: 12 months (with potential extension)

Pay Rate: $50 – $57/hr (W2)

What You’ll Do:

• Organize and maintain HR knowledge repositories, ensuring content is accurate, discoverable, and actionable
• Support AI-powered knowledge systems by tagging, categorizing, and managing metadata for improved search and usability
• Identify documentation gaps and drive updates to keep content relevant
• Coordinate knowledge management initiatives, manage timelines, milestones, and deliverables across multiple workstreams
• Track action items, follow up with stakeholders, and ensure high-quality outputs with minimal rework
• Create dashboards, reports, and leadership-ready presentations to communicate progress, risks, and outcomes
• Develop templates, guides, and training materials to support ongoing content audits and updates
• Act as a trusted partner, helping teams adopt knowledge tools effectively and navigate challenges

Who You Are:

• 4+ years in program/project management within operations, learning & development, or communications
• 2+ years in knowledge management or content management
• Strong organizational skills, attention to detail, and excellent written communication
• Comfortable learning and adopting AI and collaboration tools
• Able to work independently in a fast-paced, changing environment
• Familiarity with HR processes and terminology is a plus

Preferred:

• Experience in Big Tech or fast-paced environments
• Microsoft Library or enterprise knowledge systems experience
• Background in Learning & Development
• Google Workspace proficiency
• PMP or related certification

If you thrive in autonomous, fast-moving environments and are excited about improving how HR knowledge is shared and leveraged, we’d love to hear from you!