Gaggle is a leading technology company dedicated to enhancing student safety and wellness in K-12 schools. Our innovative solutions enable school districts to identify concerns early, allowing for timely interventions that can save lives. We are committed to creating a safer and healthier learning environment through cutting-edge technology and dedicated support. As a remote-first organization, we foster a collaborative culture that spans across all 50 states, emphasizing inclusion, diversity, and continuous improvement.
About The Role
We are seeking a detail-oriented HR Operations Coordinator to join our dynamic team. This hands-on role is pivotal in managing day-to-day HR operations, including leave administration, onboarding and offboarding processes, compliance documentation, and employee and contractor support. The ideal candidate will thrive in a structured environment, possess excellent organizational skills, and have a passion for ensuring HR processes run smoothly. You will serve as a key point of contact for employee relations, compliance, and administrative support, contributing to our mission of maintaining an efficient, compliant, and employee-centric HR function.
Qualifications
- 5+ years of professional work experience, including at least 2 years in HR with multi-state exposure
- Bachelor's degree or equivalent practical experience
- Working knowledge of federal and multi-state employment laws and fundamentals
- Strong organizational and documentation skills with excellent attention to detail
- Experience navigating complex HRIS platforms such as Paychex
- Hands-on experience with I-9 verification, unemployment claims, and wage garnishment processes
- Preferred: PHR (HRCI) or SHRM-CP certification or active pursuit of certification
- Preferred: Experience supporting contractor workforce administration
- Preferred: Solid understanding of employee benefits (health, dental, vision, 401(k))
- Preferred: Notary Public commission or willingness to obtain one
- Administer Gaggle's in-house leave program, including tracking usage, documentation, and approvals/denials
- Track and apply state-specific paid leave programs, escalating questions as needed
- Communicate promptly with HR and Finance regarding all leave needs
- Maintain documentation for ADA interactive process and compliance requirements
- Handle onboarding and offboarding logistics for employees and contractors, including contractor-specific recordkeeping
- Ensure compliant I-9 verification and documentation for all new hires
- Manage background check workflows and related administration
- Support recruiting efforts, including managing job postings and responding to candidate inquiries
- Maintain a comprehensive list of state registrations, powers of attorney, and system logins
- Respond to employment verification requests efficiently
- Assist with annual handbook review and compliance initiatives
- Support federal and state employment filings such as ACA, EEO-1, and Form 5500, ensuring deadlines are met
- Maintain multi-state contractor classification framework and communicate implications to relevant teams
- Serve as the primary contact for garnishment orders, court documents, and unemployment claims
- Maintain HR documentation and records across systems, including contractor agreements and renewals
- Troubleshoot issues with HR systems like Paychex and support system enhancements
- Assist with the annual performance review process and routine HR administrative tasks
- Generate HR reports, including custom reports, from HRIS platforms as needed
- Track employee status changes for accurate recordkeeping
- Provide administrative support to HR and Finance teams, including vendor coordination and event logistics
- Cross-train on core HR processes to ensure team continuity
- Serve as a first point of contact for employee questions or concerns, maintaining confidentiality and professionalism
- Remote-first work environment supporting teams across all 50 US states
- Health insurance options including PPO and HDHP plans through BCBS of Illinois, covering fertility treatments and virtual health resources
- Dental insurance, including orthodontia, through Guardian
- Vision insurance via BCBS/EyeMed
- Flexible spending accounts (HSA, FSA, LPFSA, DCFSA) with a $500 annual company contribution
- Immediate vesting 401(k) plan with a 4% company contribution with each paycheck
- Employee Assistance Program providing financial, legal, and mental health support
- Flexible Paid Time Off (PTO) and generous paid leave plans, offering up to 90 days of paid leave
- Pet Insurance Discount Program
- Recognition programs, holiday gifts, bonuses, raffles, and team-building activities
Gaggle is an equal opportunity employer committed to fostering an inclusive environment for all employees and applicants. We do not discriminate based on age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, or sex. We believe diversity enriches our team and enhances our ability to serve our mission effectively.
