Partner Support Coordinator III (Contractor)

We are looking for a detail-oriented Partner Support Coordinator III to join our team on a Remote contract basis. This role is pivotal in ensuring seamless communication and coordination between contracted selling partners and internal teams. If you excel at managing high-volume tasks, possess exceptional customer service skills, and thrive in a collaborative environment, this opportunity is for you.

Responsibilities:

• Process and manage orders received from contracted selling partners, ensuring accurate input and timely completion.

• Act as a liaison between authorized selling partners and internal teams to resolve inquiries and ensure smooth operations.

• Utilize strong communication skills to address partner concerns and provide updates on order statuses.

• Perform high-volume data entry tasks with precision and attention to detail.

• Collaborate with team members to streamline workflows and maintain efficiency.

• Monitor order progress and proactively address any issues or delays.

• Demonstrate flexibility in working hours to accommodate business needs.

• Apply knowledge of telecom services to improve partner support, though prior telecom experience is not mandatory.

• Maintain organized records of partner interactions and order details for reporting purposes.is.

• Proven experience in customer service with a focus on building positive relationships. • Excellent communication skills, both written and verbal, to interact effectively with partners and teams. • Solid data entry skills with a high degree of accuracy. • Ability to manage multiple tasks simultaneously without compromising quality. • Self-motivated and capable of working independently as well as part of a team. • Strong attention to detail to ensure error-free processes. • Familiarity with telecom services is preferred but not required. • Flexibility in work hours to meet the demands of the role. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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