Customer Success Manager

USA/Canada Candidates Only

Who We Are

Objection Proof AI is a fast-growing technology company at the forefront of AI-powered sales automation. We build intelligent voice AI solutions that help businesses connect with leads faster, follow up more consistently, and close more deals.

Our platform integrates seamlessly with the CRMs and tools our clients already use, delivering automated call flows that drive real results.

We’re a small, fast-moving team led by Master Sales Trainer Steve Trang, CEO of Disruptors Companies. Steve has taught thousands of people to sell better and build stronger businesses, and we’re applying that same mindset to AI.

The Opportunities

You’ll be the human face of our AI platform. You’re the person clients rely on from their first onboarding call through every support ticket that follows. You don’t need to be an engineer, but you do need to be tech-savvy enough to walk clients through automations, diagnose user-side issues, and know when to loop in our Integrations team.

If you love turning confused clients into confident power users, this role is for you.

Key Responsibilities

• Lead client onboarding calls and make sure every new customer knows how to use the system on day one.
• Own the client relationship post-launch, check in proactively, drive adoption, and spot ways to deepen their use of the platform.
• Monitor, respond to, and resolve client support tickets with clear records and timely updates.
• Troubleshoot common client-facing issues (field mapping, trigger logic, sync issues) and escalate complex technical problems to the Integrations team.
• Build and maintain client-facing documentation, tutorials, and FAQs to reduce repeat questions.
• Channel client feedback to the product and integrations teams so the experience keeps improving.

Required Qualifications

• Excellent written and verbal English, you can explain technical concepts to non-technical people without making them feel dumb.
• Comfort navigating unfamiliar software and CRMs; you don’t panic when a client shows you a tool you’ve never seen before.
• Demonstrated ability to use AI tools effectively in a professional setting.
• Strong problem-solving instincts and attention to detail.
• A genuine service-first attitude, you get satisfaction from making other people successful.

Preferred Qualifications

• Prior customer success, account management, or support experience at a SaaS or tech company.
• Working knowledge of CRMs like GoHighLevel, HubSpot, Salesforce, or Podio.
• Familiarity with automation platforms or AI / voice products.
• Background in sales technology, lead management, or marketing automation.

Compensation & Benefits

• Salary: $50,000 – $60,000 per year, based on experience.
• Fully remote, work from anywhere in the U.S. (MST time zone hours).
• Professional development support, including a curated reading list and weekly team training.
• A real shot to grow with us as the company scales.

Our Core Values (Yes, We’re Actually Serious About These)

1. Growth Mindset: Talent is built, not born. We read a lot, train every Tuesday, and treat setbacks as data, not verdicts. If you’re not interested in growing, this isn’t the place for you.

2. Service / Others First: The best people here aren’t grinding for their own win. They’re making everyone around them better. Selflessness compounds. Ego kills teams.

3. Commitment / Dedication: Go all in or don’t bother. We push through when it gets ugly and chase quality even when “good enough” would slide.

4. Integrity: Do the right thing, especially when no one’s watching. Say what you mean, own what you did, keep your word.

5. Ownership: See a problem? Fix it or flag it. Don’t walk past it. Don’t wait for permission to make things better.

How to Apply

If you’re excited about AI, love making technology work for people, and thrive in a fast-paced environment, we’d love to hear from you.

Apply today and help us build the future of sales automation.

disruptorsjobs (dot) com/apply-cs