Role Description The Administrative Support Specialist is a full-time remote role responsible for providing efficient administrative and clerical support to enhance daily operations. This role includes managing phone calls and emails, maintaining digital records and files, scheduling meetings, and supporting internal communication across teams. The specialist will handle customer service inquiries, assist with basic accounting-related tasks such as data entry and invoice tracking, and prepare reports or documents as needed. The role also involves coordinating information for program staff, updating databases, and ensuring timely and accurate completion of administrative requests. The Administrative Support Specialist will collaborate closely with leadership and staff to support the organization’s mission while working independently in a remote environment.
Qualifications
- Strong Phone Etiquette and Customer Service skills to manage inquiries and support community members professionally.
- Proficiency in Administrative Assistance tasks, including scheduling, document preparation, data entry, and records management.
- Effective Communication skills, both written and verbal, to interact with staff, volunteers, and external stakeholders.
- Basic Accounting skills for handling financial data entry, invoice tracking, and expense documentation.
- Comfort with remote work tools, such as email, video conferencing, and cloud-based document systems.
- High level of organization, attention to detail, and ability to manage multiple tasks and deadlines.
- Commitment to the mission and values of Neighborhood Christian Centers, Inc., including respectful engagement with diverse communities.
- Previous experience in an administrative or support role; nonprofit experience is beneficial.
- High school diploma or equivalent required; additional training or education in business administration or a related field is a plus.
