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Billing Analyst - Remote

Lensa
Department:Customer Service
Type:REMOTE
Region:Chicago, IL
Location:Warrenville, IL
Experience:Entry level
Salary:$60,000 - $75,000
Skills:
EXCELANALYTICALPROBLEM SOLVINGPROCESS IMPROVEMENTACCOUNTING PRINCIPLESBILLINGINVOICINGCONTRACT MANAGEMENTCUSTOMER SERVICECOMMUNICATION
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Job Description

Posted on: March 10, 2026

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Summit School. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. The Analyst is responsible for timely and accurate customer invoicing. The Analyst will regularly communicate and collaborate with service operations to resolve exceptions and ensure maximum billed revenue. The role will also consistently collaborate with service operations and customers to identify and understand billing disputes. The Analyst plays a front-line role in ensuring timely and accurate contract billing. The role will regularly make recommendations on how to improve processes that will minimize disputes and maximize billing and collections. Essential Functions

  • Collaborate with Customer Service Centers to ensure timely and accurate customer billing
  • Maximize revenue of customer billings in alignment with contract terms
  • Maintain expertise in customer contracts
  • Develop and maintain strong support relationship with Customer Service Centers
  • Identify, understand, and resolve exceptions
  • Generate quotes in collaboration with Business Development and Field Operations
  • Review and compare invoices to contracts to identify and resolve discrepancies
  • Review, prepare, and maintain a library of complex billing detail formats
  • Provide insight and impacts to management to assist with decision making
  • Identify potential process improvements
  • Assist where needed in implementing process improvements
  • Key support role for A/R function and the collections process
  • Assist with other administrative duties as required

The compensation range for this role is $60,000-$75,000 annually. QualificationsEducation: Equivalent work experience or bachelor's degree Certifications, Accreditations, Licenses

  • None

Relevant Work Experience 2 to 4 years in related field Special Knowledge, Skills And Abilities

  • Excellent analytical, problem solving, and process improvement skills
  • Strong Excel skills
  • Ability to focus for long periods of time
  • Work well independently as well as with others
  • Organized and detail oriented
  • Strong verbal and written communication
  • Self-motivated
  • Solid knowledge of fundamental accounting principles

Supervisory Responsibility None Work Environment Flexible hybrid and/or work from home Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers. We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. If you have questions about this posting, please contact support@lensa.com

Originally posted on LinkedIn

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