Sales Assistant

Company Description Huanmei Supply Inc. manufactures and supplies a wide range of high-quality containers, carry pots and trays, plug trays, injection molded products, and hanging baskets. With years of industry experience, the company focuses on durable, functional, and visually appealing solutions for diverse customer needs. Huanmei Supply Inc. serves clients across different sectors that rely on reliable horticultural and packaging products. The company values quality, consistency, and responsive service to build long-term customer relationships.

Role Description This full-time remote Sales Assistant role supports the sales team in managing customer accounts, preparing quotes, and processing orders for Huanmei Supply Inc.’s product lines. Day-to-day responsibilities include responding to customer inquiries via phone and email, providing product information, and tracking orders to ensure timely delivery. The Sales Assistant will update and maintain customer records, assist with preparing sales reports, and coordinate with internal teams such as logistics and production. The role also involves following up on leads, supporting sales presentations, and helping organize sales materials and documentation. The position requires proactive communication, accurate data entry, and a strong focus on customer satisfaction in a remote work environment.

Qualifications

• Strong interpersonal skills and customer service abilities to build rapport, handle inquiries, and resolve issues professionally.
• Clear, professional communication skills (written and verbal) to interact with customers, vendors, and internal teams.
• Sales awareness, including basic understanding of sales processes, lead follow-up, and cross-selling or upselling opportunities.
• Organization skills to manage multiple accounts, track orders, maintain records, and meet deadlines in a remote setting.
• Comfort with remote work tools (email, CRM systems, spreadsheets, video conferencing) and accurate data entry skills.
• High attention to detail, reliability, and the ability to work both independently and collaboratively with a dispersed team.
• Prior experience in sales support, customer service, or administrative roles is preferred; experience in manufacturing or horticultural products is a plus.
• High school diploma or equivalent required; additional education in business, marketing, or a related field is an advantage.