The Role
- Execute user-centered design and validation activities for VA digital experiences
- Partner with Product Managers, UI Designers, SMEs, and the UX Lead to improve usability and adoption
- Conduct usability sessions, UAT, and iterative design improvements based on user feedback
- Create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles
- Translate research insights and user needs into tangible, testable design artifacts
- Identify and escalate usability risks, insights, and opportunities to stakeholders
- Bachelor's degree in a relevant discipline or equivalent practical experience
- 8-10 years of relevant UX, UI, usability, product design, or related experience
- Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools like Figma, Sketch, or Adobe XD
- Experience supporting usability evaluations, task-based testing, or user-centered product validation
- Experience collaborating with product managers, designers, and developers in an Agile environment
- Ability to obtain and maintain a Suitability/Public Trust clearance
- Opportunity to significantly impact digital experiences for Veterans
- Work in a fully remote setup within the United States
- Collaborative environment focused on continuous improvement and user-centered design
- Competitive salary range (details available upon application)





