Senior RCM Associate

Overview

This role blends revenue cycle management (RCM) expertise with operational oversight of clinical workflows to ensure seamless day-to-day operations and financial health of Happy Health's practice.

Description

The ideal candidate will have strong leadership skills, a deep understanding of medical billing and claims, and the ability to coordinate across teams to deliver exceptional patient experiences.

Key Responsibilities:

• Oversee the end-to-end revenue cycle, including insurance verification, claims submission, accounts receivable, and denial management.
• Supervise administrative staff, including receptionists and billing team members, to ensure efficient practice operations.
• Serve as Athena Superuser, supporting training, integrations, and system configurations.
• Manage payroll processes for Synaptrx and assist in consolidating operations with Happy Health.
• Track and report key financial metrics, collaborating with the Sr. Director of Clinical Operations on monthly business performance.
• Coordinate with sleep specialists, technicians, and equipment providers to streamline patient care.
• Oversee provider credentialing and licensing, including managing Modio to ensure all provider licenses are active and up to date.
• Develop and implement policies and procedures to optimize telehealth and billing workflows.
• Manage relationships with DME suppliers, large referrers, and strategic partners.
• Provide operational leadership during the integration of legacy practices into the Happy Health platform.

Qualifications:

• Proven experience in revenue cycle management and medical billing (insurance verification, claims, AR).
• Strong operational and team management skills in a clinical or telehealth environment.
• Excellent communication and organizational skills, with attention to detail.
• High level proficiency in EHR and practice management systems (Athena experience preferred).
• Ability to manage multiple priorities and collaborate cross-functionally.
• Must reside in the United States.

Benefits:

• Salary range is $60,000 to $70,000 annually. Subject to change based on experience.
• Completely covered Health, Dental, and Vision Insurance for employees. Partial coverage for dependents.
• Retirement planning through a 401k
• WFH Stipend

Happy Health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.