Travel Customer Service Representative

Hallford Travels is hiring a Travel Customer Service Representative for a remote United States position. The role will support travelers and internal teams with planning, reservations, itinerary coordination, customer communication, and accurate travel records. Primary Responsibilities

• Assist customers with trip planning, reservations, confirmations, and itinerary details.
• Review booking information for accuracy and communicate schedule or reservation changes.
• Maintain organized traveler, reservation, and service records.
• Coordinate with customers, internal teams, and travel suppliers to resolve routine issues.
• Provide clear and professional support through approved remote communication channels.

Required Qualifications

• Strong written communication and dependable remote-work habits.
• Ability to manage assigned work accurately and meet established deadlines.
• Comfort using browser-based systems, spreadsheets, email, and collaboration tools.
• High attention to detail, organization, and professional handling of information.

Role-Specific Skills Relevant skills include Travel Planning, Reservation Management, Customer Service, Booking Systems, Itinerary Planning, Customer Communication. This position is 100% remote and open to candidates throughout the United States. Work Location: United States — 100% Remote