EUC Engineer

Job Title: EUC Engineer Requisition ID: R027534 Job Description:Job Title: EUC Engineer Reporting To: Manager, IT Department: End User Computing / IT Infrastructure Location: Remote Your Mission The End User Computing Engineer is responsible for implementing, operating, and supporting endpoint management solutions across the enterprise. This role focuses on execution, stability, and continuous improvement of existing services while ensuring a high-quality end-user experience. What you bring to the table Priorities Can Often Change In a Fast-paced Environment Like Ours, So This Role Includes, But Is Not Limited To, The Following Responsibilities:

• Operate and maintain endpoint management platforms across Windows, macOS, and mobile environments.
• Execute software deployments, patching, and configuration changes using established processes.
• Troubleshoot endpoint issues and partner with support teams to resolve escalations.
• Support endpoint lifecycle management including provisioning, compliance, and decommissioning.
• Assist senior engineers in implementing endpoint solutions and improvements.
• Identify and escalate patterns impacting reliability, security, or user experience.
• Develop and maintain operational documentation and runbooks.
• Support endpoint monitoring and respond to alerts.
• Participate in on-call rotation and incident response activities.

Experience Minimum Requirements

• Experience managing Windows and macOS endpoints in an enterprise environment.
• Hands-on experience with endpoint tools such as Intune, Configuration Manager, or Jamf Pro.
• Basic scripting experience (PowerShell, Bash, or similar).
• Experience supporting endpoint provisioning, patching, and software deployment processes.

Knowledge & Skills

• Understanding of identity systems such as Active Directory and Entra ID.
• Foundational knowledge of endpoint security and compliance practices.
• Familiarity with enterprise IT operations and support workflows.

Key Attributes

• Execution-focused, with strong attention to detail.
• Collaborative team player in a fast-paced environment.
• Strong problem-solving and escalation judgment.

Extra Points Experience

• Exposure to zero-touch provisioning (Autopilot, Apple ADE).
• Experience with MDM/UEM platforms.
• Familiarity with enterprise SSO and compliance frameworks.

Knowledge & Skills

• Entry-level certifications such as MD-102 or Apple ACSP.
• Experience with automation or scripting improvements in endpoint environments.

Key Attributes

• Curious and eager to learn.
• Ability to adapt in a fast changing technical environment.
• Strong communication and documentation skills.

Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend not to apply when they think they may not meet every qualification, when they often do. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you require accommodation, please contact accommodationrequests@activisionblizzard.com. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.