Eze Confidence Chiazokam

Open to work

CUSTOMER SUPPORT

ENUGU, NigeriaOpen to relocationEntry Level

RemotePart-time$1000k expected / year

Contact this talentProfile updated 7 days ago

About

Experience An aspiring customer support professional eager to contribute to positive customer experiences, strengthen client relationships, and support business reputation. Ready to learn, adapt, and grow in a professional environment. Key Skills - Clear written communication - Customer-focused approach - Problem-solving and active listening - Patience and attention to detail - Willingness to learn and adapt - Professional and respectful communication What I'm Looking for Seeking remote entry-level customer support or customer service opportunities where I can develop my skills, assist customers, resolve enquiries, and contribute to customer satisfaction while growing professionally.

Professional details

Job title: CUSTOMER SUPPORT
Job category: Customer Service
Experience level: Entry Level
Contract type: Part-time
Work modes: Remote
Current location: ENUGU, Nigeria
Open to relocation: Yes
Expected salary: $1,000,000 per year

Skills

customer relationship managementproblem-solving & complaint resolutioncommunication & active listening

Preferred work areas

Washington, D.CNew York, NYLos Angeles, CASan Diego, CA

Matching jobs

See all Customer Service jobs

AI profile score

7 days ago

48of 100

Fair profile

The candidate is an entry-level customer support professional based in Nigeria, targeting remote roles. The profile shows strong soft skills and multilingual ability, but lacks professional experience, relevant certifications, and a polished resume. The resume is incomplete (no work experience, no LinkedIn/GitHub, only a WhatsApp link) and the summary is generic. To improve market value, the candidate should gain practical experience through internships, freelance, or volunteer customer support roles, obtain relevant certifications (e.g., HubSpot Customer Service, Zendesk), and build a professional online presence. The resume should be restructured to highlight transferable skills, education, and any projects or simulations. The summary should be tailored to specific job descriptions and include measurable achievements if possible.

Country tier3/100
Job title8/100
Category7/100
Skills9/100
Summary6/100
Experience4/100
Links2/100
Resume7/100
Language4/100

How to improve

Replace the current summary with a concise, achievement-oriented professional summary. Example: 'Motivated entry-level customer service professional with strong communication and problem-solving skills. Multilingual (English C1, French B1, Spanish B1) and adept at using digital tools to resolve customer inquiries. Seeking a remote customer support role to contribute to customer satisfaction and business growth.' Avoid generic phrases like 'aspiring' and 'eager to learn'; instead, focus on what you can offer. Quantify any relevant experience (e.g., 'resolved 50+ customer queries during a volunteer role'). Tailor the summary to each job application by mirroring keywords from the job description.

Contact this talent

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