Anonymous Professional

Dear Hiring Manager, I’m interested in the Software / tech Support role. I currently work as a Technical Support Engineer at Thoughts2Binary, where I handle customer issues, troubleshoot software problems, and use tools like Freshdesk, Jira, and Monday.com to resolve tickets efficiently. Previously, I worked at Sutherland providing chat and email support, which helped me build strong communication and customer-handling skills. I enjoy solving technical issues and helping users, and I’d love to bring that to your team. Thank you for your time and consideration. Sincerely, Divya G