Location: United States — 100% Remote
Job Type: Full Time
Salary: $75,000 - $83,500 per year
Role at Viyahe
Viyahe is expanding its remote team with a Implementation Coordinator working across technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations. The Implementation Coordinator will coordinate customer or internal system implementations from setup through launch. The opening is full time, fully remote, and open to candidates throughout the United States.
What You'll Work On
- Maintain implementation plans, milestones, requirements, owners, dependencies, and launch dates in the Implementation Coordinator role at Viyahe.
- Gather configuration, data, access, workflow, and integration requirements from the relevant stakeholders as part of the Implementation Coordinator role at Viyahe.
- Coordinate setup, testing, training, data preparation, and issue resolution before go-live across travel technology and traveler support in this Implementation Coordinator position.
- Track open implementation questions, risks, blockers, and required decisions and escalate delays promptly for the Viyahe team as part of Implementation Coordinator work.
- Document configuration choices, test results, handoff notes, and launch readiness while supporting travel technology and traveler support in the Implementation Coordinator role at Viyahe.
- Support post-launch follow-up and ensure unresolved items are transferred to the correct support owner as part of day-to-day Implementation Coordinator responsibilities at Viyahe.
- Strong project coordination, customer communication, organization, and documentation skills for the Implementation Coordinator opening at Viyahe.
- Comfort using implementation, project-management, ticketing, spreadsheet, and collaboration tools.
- Ability to coordinate technical and non-technical tasks across multiple stakeholders.
- Good judgment about dependencies, launch risks, and escalation timing.
- Strong follow-through on milestones, testing, documentation, and handoffs.
- A pre-employment background check is required.
- Employment type: Full Time
- Work arrangement: 100% Remote — United States
- Experience level: Associate
- Base salary: $75,000 - $83,500 per year
Submit your resume and complete the online application. Please make sure your contact information and work history are current before submitting.
