Remote Patient Education Manager - Dallas, Tx

OverviewTexas Oncology is looking for a RemotePatient Education Manager to join our team! This position will support All Texas Oncology locations. Typical work week is Monday through Friday, 8:00a - 5:00p (depending on the needs of the business) with no weekends or major holidays! Some travel may be necessary, up to 40%. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. Join a Team That Invests in Your Future At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That’s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent. What is the Long-Term Incentive Plan (LTIP)? Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document. What does the Patient Education Manager do? To design, implement, and oversee a comprehensive, culturally sensitive, and evidence‑based patient education program that ensures consistent and accessible educational resources across all Texas Oncology practices. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. ResponsibilitiesThe essential duties and responsibilities (including but not limited to):Program Development

• Conduct a comprehensive audit of existing patient education materials in collaboration with the Patient Education Steering Committee
• Curate and develop new content appropriate for diverse cultural and literacy needs
• Establish organizational guidelines defining expected education materials, formats, and delivery standards to ensure consistent patient experiences
• Will share expertise with clinical and technology teams to support all patient education throughout Texas Oncology
• Serve as a liaison with physicians and organizational leaders to assess and support patient and practice needs
• Integrate both digital and print resources across topics including treatment, symptom management, nutrition, mental health, and survivorship

Technology Integration

• Leverage existing platforms for video-based education and virtual consults
• Collaborate with IT and the Transformation Office to evaluate, recommend, or implement new education technology solutions

Staff Education & Support

• Train clinical teams in effective patient education techniques, cultural competency, and health literacy best practices

Impact Measurement

• Establish key performance indicators and monitor metrics such as patient feedback, clinical adherence, and educational utilization

QualificationsThe ideal candidate for the position will have the following background and experience:

• Bachelors in Nursing and/or advanced healthcare degree; oncology or health literacy experience strongly preferred
• Proven ability to design, implement, and manage patient education programs
• Experience with digital health platforms, patient engagement solutions, and multimedia tools

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

• Required to lift and assist patients as requested.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment may occur.