Implementation Engineer

Merchant Implementation ManagerSalary $70,000-$100,000Must have requirement - Spanish fluencyIdeal candidates will be located in Texas due to the occasional travel to the Dallas office

Our client is transforming how businesses manage payments, turning transactions into opportunities for growth. With their advanced Payment Orchestration Platform, they help organizations optimize payment experiences—boosting approval rates, lowering costs, streamlining operations, and ultimately driving stronger business performance. Payments shouldn’t just be a cost center; they should be a strategic advantage that delivers financial, customer, and operational value.

Our client is guided by a culture of innovation, accountability, and collaboration. Their core values—Mission First, Ownership, Trust & Transparency, Drive, and One Team—define how they work together and with their partners.

Now, our client is seeking a Merchant Implementation Engineer (LATAM region) to help bring their mission to life

The Role: Merchant Implementation Engineer (LATAM region)

As a Merchant Implementation Engineer, you’ll play a hands-on technical role working directly with merchants to implement our client’s platform. You’ll collaborate with customer technical teams, leverage your API expertise, and ensure seamless integration and onboarding.

How You Will Make an Impact

• Guide customer technical teams through the integration process as the subject-matter expert.
• Onboard merchants and configure the platform based on agreed requirements.
• Use tools such as Postman or curl to support and troubleshoot integrations.
• Run SQL queries to validate configurations and integration data.
• Review logs and error messages to identify and resolve issues.
• Develop and execute onboarding, testing, and launch plans.
• Configure the product suite purchased by the merchant.
• Deliver training to merchant staff to ensure self-sufficiency.
• Collaborate with stakeholders to streamline processes and share best practices.
• Provide ongoing technical support and mentor merchant teams.
• Analyze data and produce reports on onboarding, integration, and performance.

What You’ll Bring

• 3–7 years of hands-on experience in the eCommerce payments ecosystem (PSPs, payment schemes, etc.).
• Strong understanding of payments APIs and technologies such as JSON, XML, HTML, CSS, and JavaScript.
• Advanced SQL knowledge.
• Proficiency with Postman API and related tools.
• Experience coordinating end-to-end technical implementation of payment products.
• Expertise in credit card and international alternative payment methods.
• Knowledge of PCI compliance and card scheme mandates.
• Excellent communication and documentation skills; bilingual fluency in English and Spanish preferred.
• Ability to manage multiple projects and client relationships simultaneously.
• A curious, solution-oriented mindset with a passion for learning and problem-solving.
• Comfort thriving in a fast-paced, distributed, and remote-first environment.

What’s in It for You

• Opportunity to innovate, challenge the status quo, and redefine the payments category.
• Competitive salary in a rapidly growing company.
• Medical insurance coverage, including dependents (parents, spouse, children).
• Recognition and rewards programs.
• Significant opportunities for personal and professional growth in a dynamic industry.
• Flexibility to work from anywhere, with the tools, culture, and support to succeed.

Why Join?

What sets our client apart isn’t just their technology—it’s their people and how they work together. They’ve built a truly global community where diverse talents and perspectives unite to create innovative solutions.

By joining, you become part of something bigger: a collaborative culture that crosses borders and disciplines, bringing out the best in every team member to deliver breakthrough results. Together, they are redefining the payments industry—challenging, supporting, and inspiring one another every step of the way.