Customer Support Assistant (Remote)

Futura Marketing is hiring a remote Customer Support Assistant in Charlotte. Join our distribution department for flexible, part-time weekday shifts. This position is remote but only open to candidates based in North Carolina. Pay: $21–$26/hour. Responsibilities

• Answer customer emails and support tickets
• Assist with delivery and order questions
• Update records in the support system
• Forward complex issues as needed
• Follow internal support guidelines
• Log interactions accurately

Requirements

• No experience required — training provided
• Strong written communication skills
• Basic tech and typing knowledge
• Organized and dependable
• Good attention to detail
• Must reside in North Carolina

Employee Advantages

• $21–$26 hourly pay
• Remote work, flexible scheduling
• Daytime hours only
• Clear onboarding and support
• Email/chat based support (no calls)
• Team-focused digital environment

Looking for a remote role with structure and flexibility? Apply now to Futura Marketing as a Customer Support Assistant. A simple resume is required — we’ll handle the rest!