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Senior Product Designer

Frontline Education
Department:Design
Type:REMOTE
Region:Charlotte, NC
Location:United States
Experience:Mid-Senior Level
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Job Description

Posted on: September 4, 2026

Location

Remote within the United States.

How You’ll Contribute to Our Mission

At Frontline Education, our mission is to transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. As Senior Product Designer, you’ll co-own outcomes with Product Management and Engineering, connecting discovery, design, and delivery to measurable customer and business impact.


In this role, you’ll lead discovery efforts, uncover and validate customer problems, and translate insights into strategic opportunities. You’ll apply design thinking, research, and prototyping to shape intuitive, scalable solutions that improve how K–12 educators and administrators work every day.


You’ll be an integral part of an empowered product triad, balancing desirability, feasibility, and viability to ensure that what we build truly solves the right problems in the right way.


How You’ll Drive Success

Discovery & Alignment

  • Lead discovery efforts to identify, validate, and prioritize customer problems before building solutions.
  • Partner with Product and Engineering to align on measurable outcomes that guide team focus and success.
  • Conduct user research, interviews, journey mapping, and usability testing to uncover insights.
  • Translate insights into strategic opportunities that inform product direction.
  • Apply storytelling and systems thinking to connect discovery to delivery in meaningful, actionable ways.


Design Leadership & Execution

  • Design elegant, accessible, and scalable solutions using wireframes, mockups, and interactive prototypes.
  • Prototype to learn — validating hypotheses through iteration and feedback.
  • Balance desirability, feasibility, and viability to ensure solutions meet both customer and business needs.
  • Apply design systems thinking to ensure consistency and scalability across products using Frontline’s design system.
  • Incorporate AI-assisted design methods (human-in-the-loop systems, adaptive interfaces, intelligent automation) to create next-generation experiences.


Collaboration & Influence

  • Operate as a key member of an empowered product triad, co-owning outcomes alongside Product Management and Engineering.
  • Facilitate workshops, co-creation sessions, and strategic reviews that foster alignment and shared understanding.
  • Communicate design intent and rationale clearly through storytelling, documentation, and prototypes.
  • Collaborate closely with engineers to ensure designs are technically feasible and well executed in production.
  • Champion accessibility, inclusion, and ethical design to ensure all educators and administrators can benefit from Frontline products.


Impact & Continuous Improvement

  • Define and measure success by linking design outcomes to customer and business metrics.
  • Use data, experimentation, and feedback to assess impact and inform iteration.
  • Mentor peers and junior designers in discovery, systems thinking, and AI-driven design practices.
  • Contribute to the ongoing evolution of Frontline’s design culture, systems, and processes, helping improve velocity and quality across teams.


What You Bring to Help Us Grow

  • 5+ years of experience designing enterprise SaaS products.
  • Ability to drive clarity and alignment across triads, translating complex workflows into simple, intuitive interfaces.
  • Proven ability to lead discoveries and deliver designs that drive measurable outcomes.
  • Strong interaction, visual, and systems design skills.
  • Proficiency in Figma and other modern design tools.
  • Experience conducting or collaborating on user research and usability testing.
  • Understanding of accessibility (WCAG) and design system best practices.


What You'll Need to Thrive

  • Excellent communication and storytelling skills across product, engineering, and business stakeholders.
  • Curiosity and enthusiasm for AI-first design — integrating automation, adaptive intelligence, and human-in-the-loop workflows.
  • A growth mindset and genuine passion for education, innovation, and improving the daily lives of educators.


Our Mission, Our People, Our Purpose

At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students.


As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.


How We Support Growth, Balance, and Well-Being

  • Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.
  • Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
  • Volunteer Time Off: Paid time to give back and support causes that matter to you.
  • Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
  • Our Philosophy: We believe time away from work helps you bring your best self to it.


Continuous Learning and Growth

  • World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
  • Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
  • AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
  • Tuition Reimbursement: Invest in formal education to advance your skills and career.
  • Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.


Health, Happiness, and Purpose

  • Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
  • Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
  • Comprehensive Benefits: Health and financial benefits that support your happiness and future.
  • A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.


Compensation & Benefits

The full base compensation range for this position is $140,000 - 160,000. Actual compensation will be determined according to the approved range for the position and may consider relevant experience, skills, geographic location, internal equity, and other applicable factors.


Eligible employees may have access to:

  • A performance-based sales incentive plan.
  • A 401(k) plan with company match.
  • Employee stock purchase opportunities.
  • Comprehensive health and financial benefits.
  • Personalized paid time off and dedicated sick leave.
  • Paid volunteer time.
  • Tuition reimbursement and professional-development resources.
  • Wellness initiatives and confidential employee-assistance support.


Inclusion, Belonging & Equal Opportunity

Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.


Interview Process & Data Privacy

As part of our interview process, Frontline uses video conferencing tools that may include photo capture and automated transcription features. A screenshot or photo may be taken at the start of the interview for internal identification and record-keeping purposes only. Transcription tools may be used to support consistent note-taking and evaluation.


These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside of the hiring process. Candidates may opt out of transcription by notifying their recruiter in advance. Frontline processes candidate information in accordance with applicable data privacy laws and only for legitimate recruitment purposes.


Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement, and click here to read our Applicant Privacy Statement.

Originally posted on LinkedIn

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