Project Manager

Job#: 3025267Job Description:Job Title: Project ManagerIndustry: Financial ServicesContract term: 9 months (through end of year) – potential to extendLocation: Remote – working CST hoursRate: up to $60/hr.Overview Our client is seeking an experienced Project Manager to support Claims Communications initiatives across digital and print channels. This role partners closely with Claims stakeholders to analyze business needs, translate them into clear communication requirements, and support changes across more than 800 member‑facing templates used throughout the claim lifecycle (letters, emails, texts, notifications, and more). The consultant will help shape communication content, coordinate approvals, drive requirements, support UAT, and ensure changes meet compliance, accuracy, and member‑experience standards. This role does not write content but collaborates with designers, copywriters, and Legal/Compliance to conceptualize and coordinate updates. Key Responsibilities:

• Partner with Claims teams to gather requirements for updates to existing communication templates.
• Review, analyze, and update Word‑based content requirements (dynamic and static fields, business rules, logic, and rendering).
• Translate policy, process, regulatory, or legal updates into clear, member‑friendly communication requirements.
• Collaborate with designers, copywriters, Legal, Compliance, Brand, and IT to shape communication outcomes.
• Manage approval workflows, stakeholder alignment, and project timelines.
• Provide clear updates on what is changing, why it is changing, and impacts to members and internal teams.
• Coordinate cross‑functional work and gain approvals through delivery.
• Define test scenarios, create test cases, and lead or co‑lead UAT execution.
• Manage defects, validate updates post‑release, and ensure quality and compliance.
• Track communication changes using existing enterprise systems.
• Prepare concise PowerPoint decks for leadership and executive‑level audiences.
• Provide status updates, risk/impact summaries, and decision documentation.

Required Qualifications (Must-Haves)

• 3–5 years of Project Management experience, preferably supporting cross ‑ functional initiatives.
• Proven experience delivering change management communications (what is changing, why, impacts, stakeholder messaging).
• Exceptional attention to detail across content accuracy, logic, and requirements.
• Experience gathering business requirements and writing requirement artifacts.
• Strong communication skills, able to translate complex information into clear, plain ‑ language outputs.
• Demonstrated success collaborating with business, legal, compliance, and IT teams.

Preferred Qualifications

• Experience working in Claims, Insurance, P&C, Medical, or similar environments.
• Familiarity with claims processes or member‑facing communications.
• Experience managing large volumes of communication templates across channels.

Tools & Technologies

• Microsoft Word – housing and updating communication requirements.
• Jira – task, workflow, and project tracking.
• PowerPoint (required) – stakeholder updates and executive‑ready presentations.
• Salesforce Genesis or similar tools for tracking communication changes.
• General PM software (no specific system required).

EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is part of the Commercial Segment of ASGN Incorporated. NYSE: ASGN 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.